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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8149)

Easy set up

Very new to Zopa.But loving what I see so far! Reviewed on: 12th January 2023

Very easy to use

I opened a Zopa account as it had the best interest rate I could find. I have found Zopa to be very easy to use and a great way to save money! Reviewed on: 12th January 2023

Very good savings accounts

Very good and easy to use savings accounts. Easy options to choose from and favourable interest rates for these options Reviewed on: 12th January 2023

Good interest rates and easy to check balance. Also easy to move money into different notice pots

Easy to set up and manage account Reviewed on: 12th January 2023

So simple even for older people

I'm in my 70's and was a bit hesitant about using a new online account. I need not have worried. It's so easy. Clear language, clear instructions. Easy to set up the account and understand. And, when you need customer support they are there! Someone to speak to! And so helpful. Highly recommend. Reviewed on: 12th January 2023

Makes saving so much easier

The pots and boosts function that Zopa has is really great. It makes it so much easier to plan your finances and finance strategy. The rates Zopa provides is also consistently market leading. Reviewed on: 12th January 2023

Simple and highly competitive

The app is a doddle to use, the service is very efficient, interest rates are very competitive, moving money is very fast, feedback is great. If only all banks and their apps were this good. Reviewed on: 12th January 2023

Excellent

Easy to manoeuvre and manage app for the very best interest rates on savings. Reviewed on: 12th January 2023

Smart saver and credit card

I have been a customer of Zopa about 4months now and have managed to save something for a rainy day.with my smart saver account I also have.a Zopa credit card witch I find really useful for my every day needs I would recommend Zopa to my friends and family anytime. Reviewed on: 12th January 2023

Innovative account

Great idea to be able to divide savings into different pots. Even better, to be able to attribute different notice periods to them to get higher interest. Zopa’s interest rates are very competitive and they are quick to raise them when the BoE does Reviewed on: 12th January 2023

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