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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Such a great easy to use product

It's very easy to use and move money around. Another plus is they constantly increase the rates when the can without you needing to be proactive yourself. My only ask would be an information field on money in/transferring so I can name what is what and needs to gonij each pot. But it's brilliant even without that Reviewed on: 11th January 2023

Flexibility

I love the feature of flexibility by adding / removing pots with title. Really motivates as you can see getting closer to individual targets Reviewed on: 11th January 2023

Good Interest Rate

Good interest rates and user friendly app. Reviewed on: 11th January 2023

Recent customers

Absolutely spectacular. Easy to use. Great app. Fsc protection cant fault! Dont know why i didnt use soonet?! Reviewed on: 11th January 2023

Excellent interest rate

Good customer service transfers go through efficiently Reviewed on: 11th January 2023

No Brainer

Saw recommendations from Martin Lewis. Love the booster pot features of the app, so simple and quick to move money in and out. Very happy customer Reviewed on: 11th January 2023

Online first timer

With it being my first time putting my money in with an online bank I was a little hesitant at first but upto now it’s been Simple and effective no complaints at all, The rates they offer are very competitive and when I needed my money transferred it was quick. Reviewed on: 11th January 2023

Fantastically Easy

It has been so easy to set up my account and divide my money into separate saving pots. I like the fact there are several options for longer-term savings and switching the money from the main account to my pots it's so easy. Reviewed on: 11th January 2023

Great service

Really pleased with the saver account and the different options. Reviewed on: 11th January 2023

Easy access, excellent rates

The Zopa app is very intuitive and easy to use. It is very easy to move money in and out of different pots and Zopa are very quick to keep up with rising interest rates. Highly recommended Reviewed on: 11th January 2023

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