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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Great rates, easy to use app.

Great interest rates which have remain competitive throughout the recent BOE base rate increases. Easy to use app. Reviewed on: 11th January 2023

Amazing

Best savings app I’ve ever used. Zopa allowed me to gain the highest interest rates on the market Reviewed on: 11th January 2023

Fabulous rates, great versatility

I have a number of different pots for different reasons with different access periods so I can easily organise and track my Savings. Easy to use and easy to withdraw your money when you need it. Great product Reviewed on: 11th January 2023

Very easy to use

Very easy and higher saving rates than competitors Reviewed on: 11th January 2023

Brilliant savings rate

Excellent and easy app. Quick to transfer money in and out of account and they change the interest rate in line with Bank of England interest rate changes. Getting a good return on savings finally! Reviewed on: 11th January 2023

Easy Process with excellent customer service!

I recently opened a savings account and I have to be honest I was surprised at how easy and efficient it was! Their app was so straightforward and the application process only took a few minutes! They kept me regularly updated as to the progress of my application and their customer service team were extremely helpful! Reviewed on: 11th January 2023

Easy to manage with good interest

Really simple to use can keep enough for emergencies as easy access and put more away to get more return. Reviewed on: 11th January 2023

Easy and competitive

The app is easy to use and the interest rates are very competitive. Reviewed on: 11th January 2023

Outstanding and easy

I had a Zopa credit card and came into money needing saving. Best rates easy to use App Very convenient and incredibly useful Reviewed on: 11th January 2023

Great savings rates

Great savings rates and an easy to use application. Great idea having the two options for primary and boosted savings. Easy, at a glance savings. Reviewed on: 11th January 2023

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