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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7943 reviews)

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4.94

Based on 7,943 reviews, last reviewed 8th Mar 2026

72300% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Never had to contact customer services as app works... Never had to contact customer services as app works very well. Competitive interest rates is what attracted me to Zopa. Very happy overall. Reviewed on: 8th March 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (7943)

Easy Savings

Very easy to move money in/out of Zopa. Having the choice of longer term savings, not locked in for one or more years like other banks, money can be easily accessed. Reviewed on: 11th January 2023

Easy, quick, professional.

From loading the app and applying for the account the entire process was simple and straightforward. The interest rates are very competitive and the ability to lock various funds into separate pots with distinct notice periods is intelligently done. Reviewed on: 11th January 2023

great

they have good rates and an easy to use app Reviewed on: 11th January 2023

Brilliant

Absolutely fantastic account I can only put by a very small amount each month due to cost of living but to know its with Zopa and safe and secure is amazing and if I should need it I can easily access it Reviewed on: 11th January 2023

Great app and saving interest

Easy to use app and well laid out. Reviewed on: 11th January 2023

Good rates and app

Very good interest rates and easy to use app Reviewed on: 11th January 2023

Easy yet flexible

Rates are good and the flexibility is perfect. App is easy to use and clear too. Reviewed on: 11th January 2023

Smart saver

Good interest rates and a seamless, user-friendly app to boost savings. Reviewed on: 11th January 2023

Always number 1

Best interest rates around and always staying ahead of the game Reviewed on: 11th January 2023

Save as you go

It so flexible and allows you to plan what part of your savings you need and when, and they rates are good too Reviewed on: 11th January 2023

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