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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

97% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Highly recommend Zopa

Zopa have always been my go to since I discovered them for savings and credit. Never had any issues with Zopa at all. Highly recommended. Reviewed on: 15th January 2026

Everything about Zopa is spot on.

Everything about Zopa is spot on. Easy to navigate round the app. It’s just great Reviewed on: 15th January 2026

Very good website, very easy to use.

Very good website, very easy to use. Good range of products and good communications. Reviewed on: 15th January 2026

Excellent service 10/10

Excellent service, reliable service Reviewed on: 15th January 2026

Easy access through the app, all the information you...

Easy access through the app, all the information you need is easily accessible. I have used many different banking apps and this is the easiest to use. Reviewed on: 15th January 2026

Always helpful and staff always sort any problems I...

Always helpful and staff always sort any problems I may have Reviewed on: 15th January 2026

very easy to use and good service

very easy to use and good service Reviewed on: 15th January 2026

I consider my zopa savings account 1st class as all...

I consider my zopa savings account 1st class as all transactions both in and out are very safe & fast too. Well done Zopa. Reviewed on: 15th January 2026

Highly recommend

Great service always reply quickly and very helpful. Reviewed on: 15th January 2026

Reliable and Competitive Financial Provider

Great financial provider. App is simply, straightforward and informative. Good saving rates and the credit card has a favourable APR. Highly recommend them. Reviewed on: 15th January 2026

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