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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

97% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Great service but constant problems with the app, tr...

Great service but constant problems with the app, tried applying for loan only for system to keep crashing Reviewed on: 15th January 2026

Very good card and rate .

Very good card and rate . Always there to help. Reviewed on: 15th January 2026

Can’t fault the service they have given me, always c...

Can’t fault the service they have given me, always clear instructions of what is needed of me whenever I have a problem and clear explanation of next steps Reviewed on: 15th January 2026

Easy to use web site.

Easy to use web site. Competitive saving rates. Reviewed on: 15th January 2026

Splendid bank.

Easy application. Fast response. Excellent continuous contact when necessary. Best savings rate for my level of investment. Highly recommend. Reviewed on: 15th January 2026

Excellent Service & great products.

I have been with ZOPA for some time now and all their products, in my opinion are the best. Their customer service is quick and nothing is too much trouble. Great rates all round. Reviewed on: 15th January 2026

Super Zopa

painless and easy to use…………………………………………………………………… Reviewed on: 15th January 2026

Reliable service

I had a good experience borrowing Reviewed on: 15th January 2026

I love how easy the web site is shows interest earne...

I love how easy the web site is shows interest earned daily and very good rates Reviewed on: 15th January 2026

Help from Zopa

No issues great service , quick response and support Reviewed on: 15th January 2026

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