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Zopa: Smart Saver reviews

4.94
Based on 7,494 reviews, last reviewed 26th Feb 2026
30500% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
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0%

Latest highest rating:

5

You can't beat Zopa, great saving accounts You can't beat Zopa, great saving accounts Reviewed on: 26th February 2026
Sandra W's avatar
Sandra W

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (7494)

Really accessible app.

5
Really accessible app. Good investment rates and very good advice for alternative investment Reviewed on: 1st March 2025

Excellent online savings rates with a fantastic user...

5
Excellent online savings rates with a fantastic user friendly app. Reviewed on: 1st March 2025

Flexible, great value and great service

5
I love the flexibility, the ease of use of the app, and the customer service. I was unfortunately victim of fraud and the customer service department stepped up and solved my problem quickly. Reviewed on: 1st March 2025

Easy app.

5
Easy app. Quick transfers to other accounts. Good interest rates Reviewed on: 1st March 2025

Smart Saver

4
Great product. Simple, Easy to use, Good Customer Service. Reviewed on: 1st March 2025

Fantastic app.

5
Fantastic app. Intuitive, clear and speedy to use. Reviewed on: 1st March 2025

Decent rates and user-friendly app

5
Great savings product in the market that provides decent rates. The app is user-friendly and well designed too. Definitely recommend. Reviewed on: 1st March 2025

Excellent savings account

5
Excellent savings account with a range of savings options. Good interest rates and customer service. Reviewed on: 1st March 2025

All round great credit card and good services

5
All round great credit card and good services Reviewed on: 1st March 2025

Straightforward, great value savings!

5
It was very straightforward to set up my savings account. Zopa has additional offerings of an ISA so makes it easy to move money to take advantage of government tax savings without moving money away from Zopa. Their savings rates are competitive. Reviewed on: 1st March 2025

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