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Zopa: Smart Saver reviews

4.82
Based on 8,146 reviews, last reviewed 7th May 2026
97% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026
I E's avatar
I E

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Great app!

4
Great app. Responsive customer services. Reviewed on: 15th January 2026

Very helpful

5
An excellent service very easy to use App, any questions answered immediately and very good information given on different services provided, helpful in every way Reviewed on: 15th January 2026

Very efficient, straight forward, fairly competitive

4
Very efficient, straight forward, fairly competitive Reviewed on: 15th January 2026

I found out about Zopa from Martine Lewis website an...

5
I found out about Zopa from Martine Lewis website and from the start it was so user friendly and easy to use. The app is incredibly helpful and easy Reviewed on: 15th January 2026

App is easy to use, I’m 80 don’t often say that.

5
App is easy to use, I’m 80 don’t often say that. communication is good. Everything is very clear and easy to use. Money is easily moved in and out. Saving rates are much better than my bank. A big plus is the instant account and then the different notice accounts which give more interest on the length of notice given. Reviewed on: 15th January 2026

All good experiences use of the app very useful

5
All good experiences use of the app very useful Reviewed on: 15th January 2026

Best Provider I’ve Used

5
App is easy to use. I can switch money from my savings account to my current account in a matter of seconds. They keep you constantly informed and updated. Reviewed on: 15th January 2026

Great interest rates, keep you updated of any changes

5
Great interest rates, keep you updated of any changes Reviewed on: 15th January 2026

Very easy app to use and very good saver rates.

5
Very easy app to use and very good saver rates. Reviewed on: 15th January 2026

Zopa is an excellent banking app with current and va...

5
Zopa is an excellent banking app with current and various savings account to suit everyone's needs. Customer service and support are efficient and friendly. Highly recommended Reviewed on: 15th January 2026

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