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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Reliable service

I had a good experience borrowing Reviewed on: 15th January 2026

I love how easy the web site is shows interest earne...

I love how easy the web site is shows interest earned daily and very good rates Reviewed on: 15th January 2026

Help from Zopa

No issues great service , quick response and support Reviewed on: 15th January 2026

Great app!

Great app. Responsive customer services. Reviewed on: 15th January 2026

Very helpful

An excellent service very easy to use App, any questions answered immediately and very good information given on different services provided, helpful in every way Reviewed on: 15th January 2026

Very efficient, straight forward, fairly competitive

Very efficient, straight forward, fairly competitive Reviewed on: 15th January 2026

I found out about Zopa from Martine Lewis website an...

I found out about Zopa from Martine Lewis website and from the start it was so user friendly and easy to use. The app is incredibly helpful and easy Reviewed on: 15th January 2026

App is easy to use, I’m 80 don’t often say that.

App is easy to use, I’m 80 don’t often say that. communication is good. Everything is very clear and easy to use. Money is easily moved in and out. Saving rates are much better than my bank. A big plus is the instant account and then the different notice accounts which give more interest on the length of notice given. Reviewed on: 15th January 2026

All good experiences use of the app very useful

All good experiences use of the app very useful Reviewed on: 15th January 2026

Best Provider I’ve Used

App is easy to use. I can switch money from my savings account to my current account in a matter of seconds. They keep you constantly informed and updated. Reviewed on: 15th January 2026

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