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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

96% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Amazing and smooth experience.

Amazing and smooth experience. One if the best i have experinced in many years Reviewed on: 15th January 2026

Very good quick efficient service.

Very good quick efficient service. Reviewed on: 15th January 2026

My experience with Zopa has been overwhelmingly

My experience with Zopa has been overwhelmingly positive. They excel at making borrowing and saving simple, transparent, and human-friendly in a financial world that often feels the opposite. They’ve successfully transitioned from a peer-to-peer pioneer to a trusted digital bank.Transparency & No Hidden Tricks Reviewed on: 15th January 2026

easy to use app quick payments easy to contact

easy to use app quick payments easy to contact Reviewed on: 15th January 2026

Have used Zopa 3 times and they have been great.

Have used Zopa 3 times and they have been great. Fast decision and money within minutes Reviewed on: 15th January 2026

Great bank

Great banking how it should be Savings Bank is so easy to use Reviewed on: 15th January 2026

Zopa great online banking

Wish I’d known about Zopa earlier as they are very good Reviewed on: 15th January 2026

Excellent Company

I have been a customer with Zopa for a number of years. and find them to be an excellent company to deal with. They are quick, efficient and have excellent customer service and are very prompt at replying to emails etc. Would have no hesitation in recommending them to Family and Friends Reviewed on: 15th January 2026

Seamless, quick and easy money lender.

Seamless, quick and easy money lender. Good APR rates. Reviewed on: 15th January 2026

I have a wonderful experience with zopa

I have a wonderful experience with zopa Reviewed on: 15th January 2026

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