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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

96% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

I've had nothing but positive experiences with Zoopa...

I've had nothing but positive experiences with Zoopa - I've even opened a savings account. Reviewed on: 15th January 2026

Zopa a very credible and responsible lender

I’ve always found Zopa to be a very credible and responsible lender. Their Smart saver account is a very useful way of saving for that ‘rainy day’ and for birthdays. It was very easy to open the account and equally easy to add and withdraw funds as required Reviewed on: 15th January 2026

Easy to use, plain English and staff are brilliant.

Easy to use, plain English and staff are brilliant. Reviewed on: 15th January 2026

Zoopa always there for when you need any support or...

Zoopa always there for when you need any support or questions. They get the answer for you. Always check to see you are not struggling with your repayments Reviewed on: 15th January 2026

Safe, secure and speedy

Easy to navigate app. Speedy process all round. Secure site. Informative. Reviewed on: 15th January 2026

Easy app repayments, with good customer support .

Easy app repayments, with good customer support . Reviewed on: 15th January 2026

Great website.

No issues. Easy to deal with and clear website. No hidden info and everything is clear and easy to navigate. Reviewed on: 15th January 2026

Love Zopa so easy to deal with.

Love Zopa so easy to deal with. Easy to access with great communication. Reviewed on: 15th January 2026

Excellent Service

An efficient and effective product, which is currently giving my best return for savings, which is very necessary in today's current economic climate. Reviewed on: 15th January 2026

Zopa helped my credit score

I started with a very low credit rating but with my Zopa card I have been able to increase my credit rating and am now in a much better financial position. They offered me a low interest card and slowly increased my credit to encourage me to spend wisely. Reviewed on: 15th January 2026

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