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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

96% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Very helpful and easy to navigate

Very helpful and easy to navigate Reviewed on: 15th January 2026

I cannot fault zopa, always a smooth experience.

I cannot fault zopa, always a smooth experience. Reviewed on: 15th January 2026

Such nice people to deal with and it's nice to be wi...

Such nice people to deal with and it's nice to be with such a good credit card company my card was cloned but zopa acted will great speed and issued me a new card which came within 4 days Reviewed on: 15th January 2026

Fab honest company good products and customer service

Fab honest company good products and customer service Reviewed on: 15th January 2026

Very good online banking

No problems encountered from opening my account. Great rates and easy to.trabsfer money between account s Reviewed on: 15th January 2026

Once you can navigate the site it is very efficient,...

Once you can navigate the site it is very efficient, secure and user friendly. My daughter introduced me to Zopa as it was so easy to manage online. Reviewed on: 15th January 2026

Fantastic credit builder alwaykeeps you informed

Fantastic credit builder alwaykeeps you informed Reviewed on: 15th January 2026

They have been brilliant gave me a chance to start b...

They have been brilliant gave me a chance to start building my credit rating Reviewed on: 15th January 2026

Increasing limits quickly great

Increasing limits quickly and the app never disappoint Reviewed on: 15th January 2026

Zopa is a reliable way to save

Could not vote for customer service as never needed to use. Very useful having multiple named pots for saving for different goals. Zopa is the way to go Reviewed on: 15th January 2026

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