Smart Money People Logo

118 118 Money: Personal loan reviews

4.89
Based on 1,814 reviews, last reviewed 12th Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Rip off merchants!! Extortionate interest rates that were not fully disclosed. I missed a payment when I changed jobs as due to my start date I had to wait six weeks to b... Read more Reviewed on: 12th January 2026
Emma's avatar
Emma

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

Review 118 118 Money: Personal loan now

Help others make smarter decisions by sharing your own experience. Write a review

118 118 Money Personal loan reviews (1814)

The best company

5
Fantastic and really helpful also none of these extortionate interest rates which is very helpful what you borrow is what you pay back over all brilliant very understanding they work with you so that you only borrow what you can afford Reviewed on: 23rd April 2025

Very quick response for loan .

5
Very quick response for loan . Funds in bank within a few hours Reviewed on: 23rd April 2025

My experience with 118 118 is second to none easy to...

5
My experience with 118 118 is second to none easy to use website friendly helpful customer service. Reviewed on: 23rd April 2025

hassle free and easy.

5
Using 118 118 has been hassle free and easy. It was like doing a 123 step. Great service Reviewed on: 23rd April 2025

Very accommodating its easy and very fast to release...

5
Very accommodating its easy and very fast to release the money. I had excellent experience this company the customer service team is incredibly responded and is easy no hassles. Its great company Reviewed on: 23rd April 2025

My loan was agreed in very quick time and also arriv...

5
My loan was agreed in very quick time and also arrived in my bank less than a hour after being approved Reviewed on: 23rd April 2025

Can't fault this company

5
Can't fault this company made my experience non intimidating and had the personal touch Reviewed on: 23rd April 2025

Easy to access

5
It was easy to access loan for my immediate need. Reviewed on: 23rd April 2025

Easy to apply and set up money in account fast

4
Easy to apply and set up money in account fast Reviewed on: 23rd April 2025

Very soon I got my needs I am happy with 118

5
Very soon I got my needs I am very happy Reviewed on: 23rd April 2025

Do you have a different 118 118 Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from 118 118 Money?

    View all products