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118 118 Money: Personal loan reviews

4.89
Based on 1,815 reviews, last reviewed 21st Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026
Jon's avatar
Jon

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1815)

Review of the 118 118 Money, Personal loan:

Always helpful and if their is an issue very fast to...

5
Always helpful and if their is an issue very fast to resolve. Reviewed on: 22nd April 2025

Excellent customer service and quick

5
Excellent customer service and quick Reviewed on: 15th April 2025

The Apr is too high.

3
The Apr is too high. Loan was easy to apply for but you pay so much in the end. Reviewed on: 15th April 2025

There to help.

5
There to help. I also needed to change payment date and they did no issue. Reviewed on: 15th April 2025

Easy process, quick decision.

5
Easy process, quick decision. All documentation provided efficiently. Reviewed on: 15th April 2025

Very easy to use

5
Was very easy to use and never felt more at ease. Great customer service would 100% recommend to someone Reviewed on: 15th April 2025

Accept low credit score

5
My credit file not able to get a loan to cover my debt, 118 interest maybe higher than usual, but that's a help when really needed is not bad choice. Reviewed on: 15th April 2025

Quick and easy.

5
Quick and easy. Great customer service Reviewed on: 15th April 2025

Ok for a small affordable loan

5
Always offer extra loans when I am available for it. Not too bad interest. Reviewed on: 15th April 2025

Great option for light debt consolidation.

5
Great option for light debt consolidation. Reviewed on: 15th April 2025

Fast smooth process from start to finish.

5
Fast smooth process from start to finish. Received the funds very quickly after application. Reviewed on: 15th April 2025