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118 118 Money: Personal loan reviews

4.89
Based on 1,815 reviews, last reviewed 21st Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026
Jon's avatar
Jon

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1815)

Review of the 118 118 Money, Personal loan:

Quick fast payout brilliant and so easy

5
Quick fast payout brilliant and so easy Reviewed on: 16th April 2025

Fast and easy payment will use again

5
Fast and easy payment will use again Reviewed on: 15th April 2025

EXCELLENT CUSTOMER SERVICE

5
My experience with 118 118 money was great and quick, and would recommend it to anyone looking for loan. Reviewed on: 15th April 2025

Always helpfull

5
Always helpful and fast - never had an issue Reviewed on: 15th April 2025

Great team always go the extra mile

5
Great team always go the extra mile Reviewed on: 15th April 2025

Easy to deal with from the start, provided a much ne...

5
Easy to deal with from the start, provided a much needed loan and give plenty of communication throughout the process. I’ve found customer service to be great and the application was very easy and not stressful. Reviewed on: 15th April 2025

Very easy application process and very pleased with...

4
Very easy application process and very pleased with my loan Reviewed on: 15th April 2025

Very good, very professional.

5
Very good, very professional. Highly recommend Reviewed on: 15th April 2025

All aspects of applying and receiving loan were stra...

5
All aspects of applying and receiving loan were straightforward and clear to understand .The process was quick and simple Reviewed on: 15th April 2025

Qiuck, professional servicegood

5
Qiuck, professional servicegood Reviewed on: 15th April 2025

Very quick service fast and sufficient

5
Very quick service fast and sufficient Reviewed on: 15th April 2025

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