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118 118 Money: Personal loan reviews

4.89
Based on 1,815 reviews, last reviewed 21st Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026
Jon's avatar
Jon

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1815)

Review of the 118 118 Money, Personal loan:

I firstly started with a credit card, then after 6-7...

5
I firstly started with a credit card, then after 6-7 months got a loan, very easy to use the app and very easy to apply, you also get warnings when your near to your balance to make a payment to make sure you don't you over which is very useful. Reviewed on: 16th April 2025

great value

5
Very quick no awkward questions great value Reviewed on: 15th April 2025

Very easy to use.

5
Very easy to use. Helpful customer service, Reviewed on: 15th April 2025

The process of approval is very quick.

5
The process of approval is very quick. Reviewed on: 15th April 2025

Easy to complete, approved instantly, paid within mi...

5
Easy to complete, approved instantly, paid within minutes of applying. Was sent info on their app, downloaded and logged in, I love how I can view everything I need without having to sit in a queue on the phone, I can request early settlements make a payment, change my payment date, it is great to see this kind of service, although if you want more then self service it’s great to have the option to call. Would definitely recommend x Reviewed on: 15th April 2025

Very easy to apply

5
The app is very good very easy to apply had no problems Reviewed on: 15th April 2025

Goooooood

5
Good vrey good good very good veryy good Reviewed on: 15th April 2025

Great service

5
It’s very easy to apply and get the loan Reviewed on: 15th April 2025

Good service

5
Had my card for a while and was offered a loan which was sorted and in my bank in minutes. Excellent service Reviewed on: 15th April 2025

Amazing Easy Hassle free Brilliant

5
extremely good service easy to set up and sign no hassles at all very quick hassle free service AMazing Reviewed on: 15th April 2025

Quick and easy

5
Quick and easy , great communication and user friendly App. Reviewed on: 15th April 2025

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