Smart Money People Logo

118 118 Money: Personal loan reviews

4.89
Based on 1,815 reviews, last reviewed 21st Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026
Jon's avatar
Jon

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1815)

Review of the 118 118 Money, Personal loan:

I firstly started with a credit card, then after 6-7...

5
I firstly started with a credit card, then after 6-7 months got a loan, very easy to use the app and very easy to apply, you also get warnings when your near to your balance to make a payment to make sure you don't you over which is very useful. Reviewed on: 16th April 2025

Great service

5
Great rate. Good customer service. Quick checks and reminders for repayment days Reviewed on: 15th April 2025

If needed, they're great.

4
Needed, like many, help with finances and 118 were quick, easy and paid almost instantly. Nobody wants to borrow, but if you need to, I'm not aware of better solutions. Reviewed on: 15th April 2025

118 118 money helped me during the time I need finan...

5
118 118 money helped me during the time I need financial help. They have very kind and dedicated employees who will patiently assist you all through the way with your enquiries and questions. Thank you very much. Reviewed on: 15th April 2025

Great service highly recommended

5
As it says on the tin, straight forward and simple steps to follow. Really helped Reviewed on: 15th April 2025

Easy convenient and great service

5
Easy convenient and great service Reviewed on: 15th April 2025

Excellent service highly recommended

5
Excellent service highly recommended Reviewed on: 15th April 2025

118 118 Money top level credit services

5
The efficiency and customer service facilities of 118 118 money is excellent. Reviewed on: 15th April 2025

It was so quick and easy to apply and get...

5
It was so quick and easy to apply and get a decision Reviewed on: 15th April 2025

Very good customer service and quick deposit of loan

5
Very good customer service and quick deposit of loan Reviewed on: 15th April 2025

Amazing company

5
Amazing company help when ever you need it good rates and brilliant customer service Reviewed on: 15th April 2025

Do you have a different 118 118 Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from 118 118 Money?

    View all products