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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.89 (4601 reviews)

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4.89

Based on 4,601 reviews, last reviewed 13th May 2026

253600% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Was helpful and fair and gave me a loan when others... Was helpful and fair and gave me a loan when others wouldn't even though my credit score is good Reviewed on: 13th May 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4601)

Fantastic service and well organised.

Fantastic service and well organised. The app is simple to use and very easy to understand. There is really no need to speak to anyone unless to clear the balance in full, however there should be an option to clear settle the balance. Reviewed on: 4th April 2026

Excellent customer service provided by staff.

Excellent customer service provided by staff. Reviewed on: 4th April 2026

High rates of interest but overall quick and reliable

High rates of interest but overall quick and reliable Reviewed on: 4th April 2026

Very fast at giving you a answer

Very fast at giving you a answer Reviewed on: 4th April 2026

Highly recommended I found the whole process of borr...

Highly recommended I found the whole process of borrowing stress free and professional Reviewed on: 4th April 2026

Very quick and useful when u need

Very quick and useful when u need money Reviewed on: 4th April 2026

Quiick and efficant and very good with the responses

Quiick and efficant and very good with the responses Reviewed on: 4th April 2026

Happy that the offer was locked in and confirmed sub...

Happy that the offer was locked in and confirmed subject to the final credit checks. Reviewed on: 4th April 2026

I recommend this company to everyone.

I recommend this company to everyone. I needed a loan quickly and I got it right away. Thank you for everything. Reviewed on: 3rd April 2026

Great service fast and affordable

Great service fast and affordable Reviewed on: 3rd April 2026

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