Smart Money People Logo

118 118 Money: Personal loan reviews

4.89
Based on 4,601 reviews, last reviewed 13th May 2026
253600% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Was helpful and fair and gave me a loan when others... Was helpful and fair and gave me a loan when others wouldn't even though my credit score is good Reviewed on: 13th May 2026
Wilko's avatar
Wilko

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

Review 118 118 Money: Personal loan now

Help others make smarter decisions by sharing your own experience. Write a review

118 118 Money Personal loan reviews (4601)

I was trying to get in touch regarding a late paymen...

4
I was trying to get in touch regarding a late payment but could not through the app until it was late. Reviewed on: 3rd April 2026

It’s quick and easy process which help me in tough t...

5
It’s quick and easy process which help me in tough time Reviewed on: 3rd April 2026

Satisfaction and happiness , good customer Service

4
Satisfaction and happiness , good customer Service Reviewed on: 3rd April 2026

Amazing service

5
Easy to apply..quick outcome application very good. All explain in details Reviewed on: 3rd April 2026

It's a big help and has good rates I would recommend...

5
It's a big help and has good rates I would recommend it Reviewed on: 3rd April 2026

Best friend for hard days

5
Best friend for hard days easy fast good customer service Reviewed on: 3rd April 2026

Excellent quality service

5
Excellent quality service, no hassle and really understand your needs would very highly recommend Reviewed on: 3rd April 2026

Too High Interest Rate

3
Good start, your interest rate is too high and unaffordable. Reviewed on: 3rd April 2026

Very easy to agree terms, see options and navigate t...

5
Very easy to agree terms, see options and navigate the app Reviewed on: 2nd April 2026

Really great service when applying for a loan.

5
Really great service when applying for a loan. Easy to use website with clear instructions, a quick decision to the confirmation of my loan. Cash was in my account quickly so I could purchase the item I needed Reviewed on: 2nd April 2026

Do you have a different 118 118 Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from 118 118 Money?

    View all products