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118 118 Money: Personal loan reviews

4.76
Based on 4,609 reviews, last reviewed 11th Jun 2026
254400% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Nice quick simple decision. Nice quick simple decision. Funds in my bank within a day. And the simple things every time you made a payment you got a thank you text Reviewed on: 11th June 2026
David's avatar
David

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

Review 118 118 Money: Personal loan now

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118 118 Money Personal loan reviews (4609)

Very professional.

5
Very professional. Easy to follow instructions. Reviewed on: 21st April 2026

Simple and Quick

5
Simple process and a quick decision. Good experience so far. Reviewed on: 21st April 2026

A Seamless and simple Setup to finish

5
I love the process, no hassle, just seamless setup and approval in a few minutes. Connected on online banking and it automatically sorted out the rest. It didn't take long to receive the terms of agreement and then the credit in my bank. The APR was also very OK and affordable as well as the monthly payment. I really say a big weldone to the Team. Reviewed on: 21st April 2026

Quick and efficient lending was needing a new car an...

5
Quick and efficient lending was needing a new car and 118 helped me with this , money straight in bank Reviewed on: 21st April 2026

Brilliantly simple

5
Brilliantly simple application process that takes just a few minutes to get through, once accepted which only takes a minutes the amount you have borrowed appears in your account so from start to finish the process takes less than 10 minutes and is clear and straightforward. Downloading the 118118 app puts you in control and allows you to view and manage your account which means you can stay ahead as you can also make additional payments as well as getting answer by the FAQ community or accessing customer service support. Reviewed on: 21st April 2026

Very friendly bunch and easy to use overall

5
Very friendly bunch and easy to use overall. Since joining 118 I’ve had no issues whatsoever and always gotten the information I’ve needed efficiently and politely. Reviewed on: 21st April 2026

Always been really good never had any issues

5
Always been really good never had any issues Reviewed on: 21st April 2026

Simple from the get go

5
It was simple from the get go, no difficulty whatsoever, the app is great too. Reviewed on: 21st April 2026

easy stapes to get long in minutes

5
Very quick and easy to get definitely Reviewed on: 21st April 2026

My experience has been easy.

5
My experience has been easy. I asked for a loan and was approved. Can't get much easier than that. Easy peasy lemon squeeze Reviewed on: 21st April 2026

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