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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (3127 reviews)

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4.88

Based on 3,127 reviews, last reviewed 17th Apr 2026

118600% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

118 118 money has been easy to use and very customer... 118 118 money has been easy to use and very customer friendly. Signing up for the loan I received couldn't have been simpler and the response was rapi... Read more Reviewed on: 17th April 2026

Latest lowest rating:

1

Never again Bad apr these companies are there when you need money I’d never do it again nearly paid double the amount I borrowed and bad customer service too and ... Read more Reviewed on: 12th April 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (3127)

Easy and quick!

Easy applications and excellent customer service Reviewed on: 15th April 2025

Excellent all rounder

The rates are really good. Excellent app to keep an eye on your spending. Customer service are really easy to deal with. Also being excepted is really simple and quick turn around Reviewed on: 15th April 2025

118 118 Money provide excellent customer service.

118 118 Money provide excellent customer service. Supportive and communicative, offering a plethora of solutions to a variety of financial needs. Reviewed on: 15th April 2025

A Great Service

Very easy to apply and got a fast decision and money was transferred into my account .in all a great service Reviewed on: 15th April 2025

Fast and easy application.

Fast and easy application. It took me few minutes to complete the application and my application was accepted quickly, although my credit score was low. Thanks 118118. Reviewed on: 15th April 2025

Very fast application!

Very fast application! Uncomplicated forms! Helped me many times Reviewed on: 15th April 2025

Very easy and straightforward to deal with staff on...

Very easy and straightforward to deal with staff on the phone are great and the app is so easy to use Reviewed on: 15th April 2025

When first signed up it was with the minimum of fuss.

When first signed up it was with the minimum of fuss. Efficient, easy to understand and no hassle. Reviewed on: 15th April 2025

Getting my loan sllnd 118 118 where so helpful...

Getting my loan so easy and 118 118 where so helpful and I got the money very fast absolutely brillant company Reviewed on: 15th April 2025

Fast and Friendly Services

I was treated with the kindest regards by the 118 118 team, who understood what I needed then concluded the required checks within very few minutes then made very fast approval and followed up to make sure that I received my funds in full. Reviewed on: 15th April 2025

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