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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.89 (1815 reviews)

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4.89

Based on 1,815 reviews, last reviewed 21st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1815)

Review of the 118 118 Money, Personal loan:

Always helpful and if their is an issue very fast to...

Always helpful and if their is an issue very fast to resolve. Reviewed on: 22nd April 2025

Thought it was easy to apply for the loan and credit...

Thought it was easy to apply for the loan and credit card. Reviewed on: 22nd April 2025

Thank you.

Thank you. It was easy enough to complete. Reviewed on: 22nd April 2025

Excellent service

All staff I have dealt with have been professional and very knowledgeable! Reviewed on: 22nd April 2025

Good and quick and was very easy

Good and quick and was very easy Reviewed on: 22nd April 2025

Been with 118 118 for a long time now and still not...

Been with 118 118 for a long time now and still not had an increase of my limit even though my financial situation is been good for a long time now Reviewed on: 22nd April 2025

Wouldn’t recommend another Loan company.

I really needed the loan to help me with other debt consolidations, and they accepted me. Interest is not high at all for the period of time I borrowed the money. Customer service always answered any enquiries I had fast and it was always an effective outcome. Reviewed on: 22nd April 2025

Great process from beginning to end.

Great process from beginning to end. Reviewed on: 22nd April 2025

Got a loan within 20 mins off applying great service...

Got a loan within 20 mins off applying great service Reviewed on: 22nd April 2025

Easy and manageable

Clear concise information provided nothing complicated. Reviewed on: 22nd April 2025

Very happy customer everything was quick and easy

Very happy customer everything was quick and easy Reviewed on: 22nd April 2025

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