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Chorley Building Society: Mortgages reviews

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4.91
Based on 279 reviews, last reviewed 9th Feb 2026
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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4%
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Latest highest rating:

5

Intermediary Review I am an intermediary and found your service to be good Reviewed on: 9th February 2026
RAYMOND WOODRUFF's avatar
RAYMOND WOODRUFF

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025
Ryan E's avatar
Ryan E
Visit provider site Read all reviews See your review

About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

Chorley Building Society Mortgages reviews (279)

Review of the Chorley Building Society, Mortgages:

Great personal service

5
Fantastic advisor who was able to guide me through the process from start to end Reviewed on: 20th March 2019
Emms's avatar
Emms

The Best People & Service you could ask for

5
After having a bad experience with an independent mortgage broker and coming close to losing the house purchase, I reached out to Chorley and with mostly the help of Lee in under writing rescued my house purchase I cannot say a=enough how amazing Lee has been managing this through to offer letter given the timescales we where up against but not only that the service received by Lee and Candice was beyond excellent and so personal I cannot say enough how amazing they are at Chorley you work with real people and so quick to respond to you and discuss any concerns .. hope to now be customer for life due to this ........ Lee is an outstanding member of the team can I just say a final thank you Reviewed on: 1st August 2024
Jennifer Adam's avatar
Jennifer Adam

Very easy to communicate with.

5
Very easy to communicate with. Get to talk with real people without a long wait Reviewed on: 9th July 2024
Michael's avatar
Michael

Great personal service

5
Alway talked to a real person with a very short wait when i need too Reviewed on: 27th June 2024
Michael's avatar
Michael

Great Service

5
Great application process, phone answered quickly by a human, all staff are friendly , helpful, and efficient. Reviewed on: 3rd June 2024
Kemp's avatar
Kemp

Superb service

5
The experience we had with Chorley Building Society has been superb. Everyone was super helpful and explained the process to us in great detail so there was no confusion. Candice was amazing in assisting us and ensured us that the process would be stress free for us which it was. I would highly recommend to all my friends and family. Reviewed on: 22nd May 2024
Amber C's avatar
Amber C

They have gone above and beyond guiding us through t...

5
They have gone above and beyond guiding us through the process of buying our first house. What we thought was going to be a very complicated process, they was made a complete walk in the park. Could not recommend chorley building society enough. Reviewed on: 21st May 2024
Cal c's avatar
Cal c

Sensible approach to lending!

5
I found that Corley had a very sensible approach to lending, very professional staff, Candice was fantastic. Kept me updated all the way even with a difficult case like mine. Reviewed on: 9th May 2024
Deborah S's avatar
Deborah S

Having lost my job i was worried -amazing help

5
Having lost my job I was worried about the monthly payments it is both unexpected and unavoidable but something I hope to remedy very quickly. I would like to take the time to write about the end to end service I received from Louise Whitman and to thank her and Chorley from the bottom of my heart as this takes away such a burden that would have only continued to build and build. Thankyou for taking the time to explain this and more importantly listening and being so kind throughout it means the world to me Reviewed on: 3rd May 2024
Robert P's avatar
Robert P

Chorley have fantastic people.

5
Chorley have fantastic people working for them I've always had helpful, kind and considerate service in all circumstances. Reviewed on: 22nd April 2024
Andy R's avatar
Andy R

Excellent customer support

5
Candice Regan and Richard Mayman were so helpful with our complex remortgage (following self build mortgage). It was a stressful time and they made it a lot easier particularly making use of previous information . Reviewed on: 19th April 2024
Liz's avatar
Liz

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