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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (279 reviews)

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4.90

Based on 279 reviews, last reviewed 9th Feb 2026

22% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Intermediary Review I am an intermediary and found your service to be good Reviewed on: 9th February 2026

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

Chorley Building Society Mortgages reviews (279)

Review of the Chorley Building Society, Mortgages:

Mortgages done right!

Chorley are one of the few mortgage providers that in our experience do what they say. Mortgages with common sense and a personal touch included- a refreshing change! Reviewed on: 12th February 2022

Remortgage made Easy

A remortgage made simple, no time wasting. Speaking to real people made everything so easy. Reviewed on: 4th March 2024

Mortgage

Excellent customer service as well as the mortgage advisor for a new mortgage I just had to renew Reviewed on: 4th March 2024

We have been with Chorley for our mortgage for 7 years.

We have been with Chorley for our mortgage for 7 years. We have taken two more mortgage products since and we don't have any problems. They have always communicated well and they resolve issues with us quickly Reviewed on: 4th March 2024

Really helpful and efficient.

Really helpful and efficient. Would recommend for mortgages. Friendly team. Reviewed on: 4th March 2024

This is my first ever mortgage and Chorley have supp...

This is my first ever mortgage and Chorley have supported me consistently - always willing and prompt with contacts, information and answers to questions that I’ve had - couldn’t ask for more! Reviewed on: 4th March 2024

The best mortgage company ever!

Been with Chorley building society since 2019. They are easy going, so kind to speak to over the phone/email & helpful. Always fast at replying. I have recommended them to many people before. I didn’t have a credit score as such back then as I was only young, but they still accepted me and let me take on a mortgage, their prices of the mortgage I’ve had have been spot on. Nothing expensive at all! I will continue to have a mortgage with amazing company! Reviewed on: 4th March 2024

Have been with Chorley for my mortgage for years alw...

Have been with Chorley for my mortgage for years always there to help with a friendly attitude talk you through step by step and never waiting on the phone to speak to someone always get through straight away none of this waiting in a line your number 3 in the Que half hour later you speak to someone the most annoying thing five star all round Reviewed on: 4th March 2024

Really good personalised experience

We have not left Chorley because they are really personalised to us. The underwriters have contacted us personally to check any issues and have always been really helpful. We have not wanted to leave because of this despite other places having a slightly lower rate Reviewed on: 4th March 2024

Top class Customer service

Chorley have been very supportive with us over the past 12 months. They are personable, flexible and very helpful Reviewed on: 4th March 2024

great service for 5 years!

Ive been with chorley for 5 years now.. i recently remortgaged as they offered me the best rate by far on the market. Advisors are always kind, happy to help, quick with response time and polite!! Reviewed on: 4th March 2024

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