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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.91 (281 reviews)

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4.91

Based on 281 reviews, last reviewed 16th Feb 2026

11% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Customer Service We have been very supported by your colleagues in the mortgage department particularly Louise Reviewed on: 16th February 2026

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

Chorley Building Society Mortgages reviews (281)

Review of the Chorley Building Society, Mortgages:

A more personal experience!

I was recommended to Chorley Building Society by Louise who put me in contact with Candice. She went above and beyond to find a suitable mortgage . Always at the end of a phone call or email to assist with any questions and kept me informed of the process throughout . Reviewed on: 4th December 2024

Bespoke, individual needs

Chorley took time to create a bespoke mortgage to a complicated situation that helped me secure my house for the future Reviewed on: 28th February 2023

Best Financial Service I have ever had

I worked with Chorley for my mortgage - I have to say I did not know companies like this still existed - I had 1 person to deal with how responded and spoke to be by return on every occassion. She explained everything good and bad in great detail I would definitely recommend Chorley to anyone. Reviewed on: 28th February 2023

Customer Satisfaction - An Example of how it should be done!

Been with the Chorley since 2018. Nothing too much trouble, real people to answer your questions and address your concerns. Outstanding in all respects. Brilliant! Reviewed on: 28th February 2023

remortgaging without the headaches!!!!

needed to remortgage and looked everywhere only to discover the best advice and deal was available from my existing mortgage provider. should have saved myself loads of headaches and gone straight to the chorley!!!!!! Reviewed on: 28th February 2023

Good human contact and understanding.

Simple mortgage product. Remarkably little fuss. No robots or computer interface. No waiting on calls. So simple and wonderfully old fashioned. Reviewed on: 28th February 2023

Good company

I have never had a problem with them I use them for my mortgage customer service always helpful Reviewed on: 28th February 2023

They are humans, not computers

I would say professionals they know what they’re doing. Reviewed on: 27th February 2023

Efficient Mortgage Company

Very clearly communicated mortgage with reasonable rates. Reviewed on: 27th February 2023

Very competitive product

My search for a good remortgage ended here as that was the best deal that I could find at that very difficult time. But the product fee was falsely changed last and reason was mistake from their side which is very unprofessional. Also they can improve the online version as it’s not very informative. Reviewed on: 27th February 2023

Mortgage

Excellent customer service, particularly for self build. Reviewed on: 27th February 2023

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