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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.83 (343 reviews)

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4.83

Based on 343 reviews, last reviewed 12th Jun 2026

66% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Andrea was absolutely brilliant, application was tak... Andrea was absolutely brilliant, application was taking a bit of time to get the reviewed but once she took charge of the case things started moving a... Read more Reviewed on: 12th June 2026

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Mortgages reviews (343)

CBS is the best!

Been a customer for 44 years, wouldn’t go anywhere else. The sectors best! Reviewed on: 5th February 2021

Strongly recommend The Chorley

We have just completed our mortgage with the Chorley. We had excellent service from The Chorley from the moment we approached them until now. Setting up the mortgage was straightforward and given the type of mortgage we had (interest only) we were given great help at the two year intervals when we had to renew the product. What we particularly liked was the friendly and helpful approach on the phone and this was especially true during the pandemic when it must have been very difficult for staff. Many thanks and we would wholeheartedly recommend The Chorley. Mike and Yvette, Cumbria Reviewed on: 2nd December 2020

Excellent personal service

Absolutely amazing! So professional, helpful & kind. Reviewed on: 29th November 2020

A word of thanks to Chorley B/S

One factor that really stood out was the attention and continuous advice and support that we received, despite the effects of the Corona Virus pandemic , which Chorley B/S had to cope with. We really appreciate your decision to approve our application which has enabled us to look forward and enjoy the coming years. Reviewed on: 30th July 2020

First time buyers.

Chorley was very understanding of our complicated circumstances and were able to provide us with a completive rate mortgage. Excellent cues timer service, very friendly. Reviewed on: 2nd July 2020

COVID 19

The Chorley have been absolutely fantastic and very understanding. We couldn’t of wished to of dealt with better people. They have put our minds at ease thank you. Reviewed on: 29th June 2020

Mortgage Offer

My partner and I are both in our 50's and 60's. Chorley were clear about the process and the information required. They provided a prompt, no fuss and efficient service. Reviewed on: 24th May 2020

Very helpful

In times of need they was there for me when I needed help and was fast to respond !! I Reviewed on: 6th May 2020

Excellent Customer Service

The speed at which CBS reacted and were able to help at the onset of the Covid-19 pandemic made a stressful time a lot easier. Would highly recommend. Reviewed on: 1st May 2020

Exceptional service

I contacted Chorley due to the impact of Covid-19. I had been furloughed and my husband has been put on a 20% pay cut, this of course, was causing us huge anxiety. I contacted Chorley and they could not have been more helpful! Thank you Chorley! Reviewed on: 29th April 2020

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