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Chorley Building Society: Mortgages reviews

4.93
Based on 337 reviews, last reviewed 20th Apr 2026
850% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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Latest highest rating:

5

I recommended Chorley Building Society I recommended Chorley Building Society to clients for their first mortgage and I found their service to be excellent; friendly, clear and straight for... Read more Reviewed on: 20th April 2026
James P's avatar
James P

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025
Ryan E's avatar
Ryan E

About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Mortgages reviews (337)

Mortgage holiday.

5
We asked chorley for a mortgage holiday this was granted within 24 hours of our request. First class customer service. Reviewed on: 23rd April 2020

Friendly, approachable and professional

5
We can't praise the team at the Chorley enough. Unlike some lenders, who pre-judge requests by simply crunching data and profiling customers, The Chorley always listen and make assessments based on real circumstances. They're professional and honest and we always feel like we're valued as a customer. Reviewed on: 23rd April 2020

Mortgage holiday request

5
Due to the current climate we asked the chorley for a 3 month mortgage holiday. The process was quick and simple with everything being approved within 24 hours. Everyone we spoke to were brilliant. I couldn't recommend the chorley building society enough. Excellent customer service. Reviewed on: 23rd April 2020

Covid-19 mortgage holiday

5
Chorley actioned my request for a mortgage holiday quickly and efficiently, unlike some other lenders. They were courteous and polite. No hesitation in recommending. Reviewed on: 23rd April 2020

Providing confidence

5
I felt like I had a partnership with Chorley and appreciate all of the support provided to give me confidence in such a big part of my life. Sue, my mortgage advisor was amazing and I am grateful for everything Sue and the team have provided! Reviewed on: 23rd April 2020

Great service

5
CBS were very helpful during a financially difficult time and allowed us some time to catch up with our money situation. Very swift service and prompt replies with any query Reviewed on: 17th April 2020

Brilliant

5
Great customer service, very quick to help. Reviewed on: 17th April 2020

Professional and courteous

5
Phone call answered quickly and sympathetically with regard to the situation we found ourselves in, a quick form fill and an immediate response. A financial institution with a face and a heart. Reviewed on: 17th April 2020

Great customer service

5
Can’t fault Chorley Building Society. I asked for mortgage holidays due to covid pandemic, day later it was granted . Great service, highly recommend Reviewed on: 17th April 2020

Best Building Society!

5
Always there for us, and have been for more than 20 years! Reviewed on: 17th April 2020

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