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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.83 (345 reviews)

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4.83

Based on 345 reviews, last reviewed 1st Jul 2026

77% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Exceptional customer service everytime - from our in... Exceptional customer service everytime - from our initial mortgage 3 years ago, to the remortgage last year and advice this year. 10/10 Reviewed on: 1st July 2026

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Mortgages reviews (345)

Excellent Customer Service

The speed at which CBS reacted and were able to help at the onset of the Covid-19 pandemic made a stressful time a lot easier. Would highly recommend. Reviewed on: 1st May 2020

Exceptional service

I contacted Chorley due to the impact of Covid-19. I had been furloughed and my husband has been put on a 20% pay cut, this of course, was causing us huge anxiety. I contacted Chorley and they could not have been more helpful! Thank you Chorley! Reviewed on: 29th April 2020

Fantastic service

I have been with CDBS for 6 years now and every time I have contacted them they were friendly and professional. Always helpful. I would definately recommend CDBS. Reviewed on: 28th April 2020

Mortgage Account Holder

Very Helpful and informative and always quickly responsive to querys and questions. Reviewed on: 26th April 2020

Speedy response

I applied for a 3 month mortgage holiday due to being furloughed and had it approved within 18 hours of requesting it, such a relief at what is a very stressful time Reviewed on: 25th April 2020

Friendly and very understanding of the situation.

We went very quickly from 2 incomes, to one. This mortgage break has relieved the pressure. Reviewed on: 23rd April 2020

Mortage holiday

Very helpful when I initially enquired about this, they where very quick to respond and they understood where i was coming from. Reviewed on: 23rd April 2020

Fast and efficient

In a crazy world I managed to talk to someone straight away who sent me to the right place completed and returned the form and received a telephone call to talk me through options and put help in place all within a week Under the extreme circumstances we are all under this is outstanding and all while some close friends of mine had still not managed to get through to there provider well done Chorley Building Society Reviewed on: 23rd April 2020

Mortgage holiday.

We asked chorley for a mortgage holiday this was granted within 24 hours of our request. First class customer service. Reviewed on: 23rd April 2020

Friendly, approachable and professional

We can't praise the team at the Chorley enough. Unlike some lenders, who pre-judge requests by simply crunching data and profiling customers, The Chorley always listen and make assessments based on real circumstances. They're professional and honest and we always feel like we're valued as a customer. Reviewed on: 23rd April 2020

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