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Chorley Building Society: Savings reviews

View other Chorley Building Society products
4.85
Based on 1,543 reviews, last reviewed 26th Feb 2026
13% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
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1%
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0%
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1%

Latest highest rating:

5

Amanda Derbyshire was so very helpful understanding... Amanda Derbyshire was so very helpful understanding and knowledgeable from the 3 banks I contacted about the compromised email and social media all ba... Read more Reviewed on: 26th February 2026
Annette L's avatar
Annette L

Latest lowest rating:

1

It feels like personal service I opened two accounts, one an ISA and the other not. I made a deposit to the wrong account. They telephoned me to establish my needs and made the appr... Read more Reviewed on: 5th March 2025
Ron Mallinson's avatar
Ron Mallinson
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About this product

Chorley and District Building Society savings reviews can help you to find out more about life at Chorley and District Building Society. How easy is it to contact Chorley and District Building Society? And how friendly are they? Our Chorley and District Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Chorley Building Society Savings reviews (1543)

Review of the Chorley Building Society, Savings:

Signed up for online

4
Decided to sign up to online with the Chorley because of lock down. It was very straight forward and easy to understand considering doing online banking is new to me. I was sent an ID number through the post and went into my Chorley accounts but I couldn’t see a log out notice which the letter accompanying my ID number said to do but it would log me out after 5 minutes automatically if I wasn’t using the inline service. I found this to be a long time to wait and would have thought probably a couple of minutes would have been enough wait. I rang the next day and spoke to a lovely lady Called Joyce Haywood who was working from home because of the Covid-19 pandemic situation, she was very helpful and asked if there was a menu option which there was so I clicked on it and low and behold was the option to log off. So I feel much happier now that I can log straight out. Thanks for your help Joyce. Reviewed on: 5th June 2020
Chorley Member Feedback's avatar
Chorley Member Feedback

Seems wasteful Maturity process

4
1.This review process is case in point - unclear instructions focused on staff and not customers. I have just received Regular saver Maturity Form and have the following points to make. Reviewed on: 12th October 2024
Larry's avatar
Larry

In branch service review

5
Could have a branch or agency nearer to my home (Liverpool). Reviewed on: 10th October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Everyone I have spoken to has been friendly and efficient, giving me clear information. The account terms and conditions leaflet could explain the account year runs from January to December. Reviewed on: 7th October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Friendly and informative service. Reviewed on: 7th October 2024
Verified Member's avatar
Verified Member

In branch service review

5
I found the people who helped me courteous and hepful to an elderly peson like me. Reviewed on: 7th October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Everything is kept simple and the staff are great!. Reviewed on: 4th October 2024
Verified Member's avatar
Verified Member

In branch service review

5
I stay with the Chorley Building Society as the service from all the staff both in branch and on the telephone is of a consistently high level. Excellent. Keep up the good work. Reviewed on: 4th October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Rates are good. Friendly. It is difficult for me to get to branch due to mobility so rely on friendly and family. Reviewed on: 3rd October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Personal service, e.g. welcome courtesy call. Also, well informing me that I had forgotten to sign ISA application form but, even though the product was being withdrawn that day, I would still retain the product at the published rate of interest. Clear and unambiguous website. No fuss application process. Reviewed on: 2nd October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very, very helpful on phone. Excellent service. My mother and sister were treated very well, as I was by email and on the phone. Reviewed on: 2nd October 2024
Verified Member's avatar
Verified Member

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