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HSBC: Bank account reviews

Name: Bank account
Rating: 3.91 (1386 reviews)

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3.91

Based on 1,386 reviews, last reviewed 16th Jun 2026

15% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

45%

24%

10%

15%

Latest highest rating:

4

Bank accounts are transparent and straightforward Bank accounts are transparent and straightforward Reviewed on: 12th June 2026

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1386)

Remember individuals not just the hrand

I bank locally in one of the few banks our small town Cardigan, Ceredigion has been graced by. I particularly want to complement Harry. Helpful. Polite. Considerate. Knowledgeable. Thank you HSBC for staying local and thank you for Harry for working with each of your individual customers. Reviewed on: 4th April 2023

Nice looking app

Very good looking UI, most of the stuff can be done through the App Reviewed on: 4th April 2023

Really good bank

Bank account is really good and service is great Reviewed on: 4th April 2023

Very good service

I've been using HSBC for more than 6 years and they never failed me. The customer support is quick and effective. Reviewed on: 4th April 2023

Trust bank

I got bank account 3 years and is fantastic bank. No issues. Great Bank. Reviewed on: 4th April 2023

Responsible Bank

There to see to your progress and needs. Reviewed on: 3rd April 2023

Money is useful

This bank is a trusted one by name and has nice card design Reviewed on: 3rd April 2023

Very good bank

Is very good and accesibile bank Reviewed on: 3rd April 2023

Ok, could be better

Easy to use app with plenty of support options and transaction history at your fingertips. Not enough done to keep up with competitors when it comes to displaying spending trends. No perks in comparison to other banks e.g. no cash back feature Reviewed on: 3rd April 2023

HSBC and the cost of living

I've been with HSBC for a year or two now and this year especially they have been very helpful. They emailed me to say I could have a £500 interest free amount on my overdraft for a year which has really helped out considering I've been struggling to reduce my overdraft and credit card balance. It has relived some of the pressure and I think they've done a great job in offering it as a solution to combat the rise in living costs for those that are struggling Reviewed on: 3rd April 2023

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