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Monument: Savings reviews

Name: Savings
Rating: 4.92 (949 reviews)

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4.94

Based on 949 reviews, last reviewed 5th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Awards

What is this award?

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (949)

Review of the Monument, Savings:

Good competitive rates, good customer service

Good competitive rates, good customer service Reviewed on: 12th April 2025

Excellent interest rates and easy to use app.

Excellent interest rates and easy to use app. I have upgraded my account recently to receive more interest. Paid monthly and I can see what is being built up during the month. Any contact with the company has been first class. Reviewed on: 19th April 2025

Monument Bank puts customers first.

When telling people about Monument Bank, I always compare it with Octopus Energy, (the top rated energy provider). I tell them how, like Octopus, Monument cares about its customers, always putting them first with a positive attitude. A rare thing nowadays. Thank you Monument. It’s much appreciated. Reviewed on: 19th April 2025

A refreshing change

Really straight forward, a brilliant app very easy to use, so much easier than other banks. Reviewed on: 19th April 2025

Great savings rates and a very good app.

Great savings rates and a very good app. Reviewed on: 19th April 2025

Simple and easy to use App.

Simple and easy to use App. Straight forward registration process Reviewed on: 19th April 2025

App is easy to use and quick to transfer money.

I opened a Monument account when I had some money to save. I find the app really clear and easy to use. When I needed some of the money and transferred it to my nominated account, it moved instantly rather than taking days like some savings accounts. Reviewed on: 19th April 2025

Excellent professional service.

Excellent professional service always. Reviewed on: 19th April 2025

Excellent investment!

Excellent investment! Friendly service Reviewed on: 19th April 2025

Faultless

Faultless and the app is excellent… so easy to use Reviewed on: 19th April 2025

Good choice for my savings

Monument had just started out when I joined and I was nervous about entrusting my savings initially. However they have consistently provided competitive interest rates and their account choices serve me well. Their website is informative and is developing. Finally, when you need your money transferred its done, as promised. What more do you need. Reviewed on: 19th April 2025

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