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Monument: Savings reviews

Name: Savings
Rating: 4.93 (949 reviews)

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4.93

Based on 949 reviews, last reviewed 5th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (949)

Review of the Monument, Savings:

Good competitive rates, good customer service

Good competitive rates, good customer service Reviewed on: 12th April 2025

ease to use app, interest rate is good, exclusive me...

ease to use app, interest rate is good, exclusive member privileges. Reviewed on: 12th April 2025

Simple banking, competitive rates and no hidden fees

The investment accounts were incredibly easy to set up with very competitive interest rates. I have not needed to call them at all. When I want to invest or withdraw it’s a simple and straightforward process and there are no hidden fees. Reviewed on: 12th April 2025

Use it online, good rates, clear app

Use it online, good rates, clear app Reviewed on: 12th April 2025

Offer great fixed term rates

There app could be better but they do offer good rates on their fixed term rates Reviewed on: 12th April 2025

Excellent savings account

Excellent mobile app, good interest rate and clear daily calculation of interest. Reviewed on: 12th April 2025

Straight forward App and good interest rates.

Straight forward App and good interest rates. Also customer services actually respond to queries unlike many other companies these days. Reviewed on: 12th April 2025

Easy to use app.

Easy to use app. Very competitive rates. Regular communications about products and changes in clear understandable terms. Reviewed on: 12th April 2025

Very helpful

Very helpful with good interest rates, easy to use app Reviewed on: 12th April 2025

Great app - superb communication great products I’m...

Great app - superb communication great products I’m very very very happy with monument ! Reviewed on: 12th April 2025

Great company to save with.

I love how the app gives you a daily overview of your capital and earned interest. I feel fully informed all the time regarding statements and any interest rate changes. Movement of money is easy and quick. My experience of Monument has been exemplary. Reviewed on: 12th April 2025

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