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Monument: Savings reviews

View other Monument products
4.93
Based on 949 reviews, last reviewed 5th Feb 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
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Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026
Michael J's avatar
Michael J

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025
Leung D's avatar
Leung D
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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Monument Savings reviews (949)

Review of the Monument, Savings:

Good competitive rates, good customer service

5
Good competitive rates, good customer service Reviewed on: 12th April 2025
Mike G's avatar
Mike G

Excellent experience

5
Excellent experience every time, I needed help and the service was really good. Reviewed on: 12th April 2025
Jessica 's avatar
Jessica

Could give better interest rates and phone lines as...

4
Could give better interest rates and phone lines as good as first direct Reviewed on: 12th April 2025
Liam a's avatar
Liam a

Simplicity. And it works

5
Simple to use, friendly and quick service, great value. Very satisfied and would recommend Reviewed on: 12th April 2025
Jade R's avatar
Jade R

Excellent

5
Excellent service with a great ap Reviewed on: 12th April 2025
John H's avatar
John H

Brilliant service.

5
Brilliant service. Brilliant app and really easy to use. Easy access to money. Customer service is excellent. Reviewed on: 12th April 2025
Rachel king's avatar
Rachel king

Savings account

5
Excellent service and advice regarding savings and interest provided and going on to continue money further Reviewed on: 12th April 2025
Margaret P's avatar
Margaret P

Efficient, good communications, stands up well again...

5
Efficient, good communications, stands up well against other banks Time will tell Reviewed on: 12th April 2025
Gillian C's avatar
Gillian C

Savings account

5
Very easy to download and set up my savings account on app, I got a great savings rate. Monument keeps you up to date on new products. Reviewed on: 12th April 2025
Barry W's avatar
Barry W

Easy Banking!

5
Account so easy to set up and monitor with their own App. Very good interest rates offered. Reviewed on: 12th April 2025
Su M's avatar
Su M

Excellent interest rates and very easy to access all...

5
Excellent interest rates and very easy to access all accounts Reviewed on: 12th April 2025
Janet J's avatar
Janet J

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