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Monument: Savings reviews

Name: Savings
Rating: 4.93 (949 reviews)

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4.93

Based on 949 reviews, last reviewed 5th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (949)

Review of the Monument, Savings:

Fantastic app

The app is so easy to use. I have recommended Monument to all my friends and family Reviewed on: 19th April 2025

Great customer service.

Great customer service. Excellent communication. Easy access to savings with competitive interest rates. Reviewed on: 12th April 2025

Best savings provider in the street

Best savings provider in the street Reviewed on: 12th April 2025

Excellent products

Excellent products. Not had any need for customer services input so unable to comment. Reviewed on: 12th April 2025

Great rates and customer service.

Great rates and customer service. Reviewed on: 12th April 2025

savings banking

Very flexible banking, easy to transfer Money very convenient Reviewed on: 12th April 2025

The App is very informative and easy to navigate.

The App is very informative and easy to navigate.They keep you informed of all the latest developments and updates Reviewed on: 12th April 2025

Good communication

I've had savings in Monument for some time and hoping to open an ISA soon Reviewed on: 12th April 2025

Seamless in one word.

Seamless in one word....in respect of the application process. I trust Monument to actively and securely look after my money. Their interest rate was competitive at the time of "purchase" and funnily enough remains competitive! Reviewed on: 12th April 2025

Great customer service and excellent rates.

Great customer service and excellent rates. Reviewed on: 12th April 2025

Simple yet High Interest

A simple app and everything seems straightforward with Monument. Very clear on details. I would definitely recommend Reviewed on: 12th April 2025

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