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Monument: Savings reviews

Name: Savings
Rating: 4.93 (949 reviews)

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4.93

Based on 949 reviews, last reviewed 5th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (949)

Review of the Monument, Savings:

Good competitive rates, good customer service

Good competitive rates, good customer service Reviewed on: 12th April 2025

Very easy and quick transactions on the app.

Very easy and quick transactions on the app. Impressive ! Reviewed on: 12th April 2025

Brilliant user experience

Monument has an incredibly easy and versatile user experience. The app is very straightforward, and the customer service is kind and efficient. The interest rates are also brilliant. Reviewed on: 12th April 2025

Easy to use app.

Easy to use app. Great rates. Love it Reviewed on: 12th April 2025

Brilliant savings account , the best rates , easy ac...

Brilliant savings account , the best rates , easy access and transfers , monthly interest ( can see daily increases ) . Straight forward app with all the info . Help on hand when needed - would recommend above all others if you want to save - thank you Monument . Reviewed on: 12th April 2025

Good banking experience .

Easy to use. Simple to understand. Good rates of interest Reviewed on: 12th April 2025

A fabulous banking experience for Savers

Monument Bank have a very intuitive app and Market-leading interest rates. Reviewed on: 12th April 2025

Always keep customers up to date and informed of any...

Always keep customers up to date and informed of any changes and in line with interest rates. Reviewed on: 12th April 2025

An excellent bank to deal with

An easy to understand & user friendly app. Customer service assistants answer the phone quickly & are pleasant & helpful. Good interest rates Reviewed on: 12th April 2025

Highly recommended

Easy to set up and use. The app is wonderful with up to date information and interest. Reviewed on: 12th April 2025

Always been there when needed.

Always been there when needed. Good rates and always available. Reviewed on: 12th April 2025

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