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Monument: Savings reviews

Name: Savings
Rating: 4.92 (949 reviews)

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4.94

Based on 949 reviews, last reviewed 5th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Awards

What is this award?

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (949)

Review of the Monument, Savings:

on savings very good interest rates

Very further interest rates on savings Reviewed on: 12th April 2025

Great savings rates, easy to use app

Great savings rates, easy to use app Reviewed on: 20th April 2025

COULDNT BE EASIER

Monument is so easy to use add money withdraw money press of a button and money withdrawn is in your nominated bank account Reviewed on: 20th April 2025

The app is first class.

The app is first class. All the information is there and easy to find I have never needed to use customer services. Excellent. Reviewed on: 19th April 2025

Easy to work

Easy to work with and great interest rate. Reviewed on: 19th April 2025

Overall a good experience and service

Overall a good experience and service Reviewed on: 19th April 2025

User friendly app, excellent communication and great...

User friendly app, excellent communication and great customer service. Reviewed on: 19th April 2025

Very good uxp with app and website.

Very good uxp with app and website. Why do we still put up with mainstream banking! Reviewed on: 19th April 2025

no brainer

Professional, app is easy to use, interest rates are competitive. Calculates interest daily so you can monitor your investment. Reviewed on: 19th April 2025

After trying your finings account which I col...

After trying your find a savings account which I cold havec24/7 access to and manage very easily with good rates monument does everything I need with ease abd customer service are quick and resolve any usdyes ur questions yih have easily and prompt. Great app to use to have reccomended to several of my family & friends Keep up the good work!! Reviewed on: 19th April 2025

Excellent Financial Experience

Really easy to open an online account. The very competitive interest rates and excellent communication are great 'plus points' for Banking in today's Financial Market. Reviewed on: 19th April 2025

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