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South Manchester Credit Union: Loans reviews

4.95
Based on 370 reviews, last reviewed 21st Nov 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
1 star
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0%

Latest highest rating:

5

Outstanding Always been so understanding and compassionate when it comes to helping my family make you feel as ease when discussing your finances Reviewed on: 21st November 2025
Donna R's avatar
Donna R

Latest lowest rating:

2

I have had good and bad experiences over the years t... I have had good and bad experiences over the years there was a time when I called up to help a customer and the phone was not muted so I heard the sta... Read more Reviewed on: 5th July 2025
Cricket 's avatar
Cricket

About this product

South Manchester Credit Union offer loans for new and existing members.

South Manchester Credit Union loan interest is charged on the reducing balance. New members can take their first loan of up to £1,000. Other loans are available for up to £15,000.

South Manchester Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used South Manchester Credit Union before, you can also leave a review and share your experience.

South Manchester Credit Union Loans reviews (370)

Review of the South Manchester Credit Union, Loans:

I have been a member for around 13years and credit u...

5
I have been a member for around 13years and credit union has always been there to help and support me in my times of need. They are so understanding and supportive. I recommend SMCU to all my friends and family! Reviewed on: 8th May 2025

Great way of saving and also planning Christmas and...

5
Great way of saving and also planning Christmas and summer with the kids knowing I have the funds available and affordable Reviewed on: 10th June 2025

Very friendly and extremely helpful, they always go...

5
Very friendly and extremely helpful, they always go that extra mile and also offer brilliant advice Reviewed on: 9th June 2025

Fantastic service.

5
Fantastic service. They're very quick in getting back to you. Non judgemental, friendly and the repayment process is east and affordable. Reviewed on: 9th June 2025

Such an easy process from start to finish.

5
Such an easy process from start to finish. Great customer service everytime. Nothing bad at all to say about it. Great way to save also. Reviewed on: 6th June 2025

Excellent service from start to finish, shout out to...

5
Excellent service from start to finish, shout out to Emily who was so helpful and efficient Reviewed on: 6th June 2025

Always there to help.

5
Always there to help. Excellent customer service numerous ways to get in touch. Wouldn't go anywhere else Reviewed on: 6th June 2025

This service is so important to the community it ser...

5
This service is so important to the community it serves. Many people, including myself have been able to save and apply for loans that have been used for emergencies or even to take our children on holidays! They have always been prompt, professional and understanding of personal and sometimes complex circumstances. 100% recommend this service. Reviewed on: 6th June 2025

Brilliant service

5
Always at the end of the phone or the app now for any queries and helpful with my account loans Reviewed on: 5th June 2025

Really excellent service, so friendly and helpful

5
Really excellent service, so friendly and helpful Reviewed on: 5th June 2025

Great communication with advisors and always there t...

4
Great communication with advisors and always there to answer any questions Reviewed on: 5th June 2025

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