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South Manchester Credit Union: Loans reviews

4.95
Based on 370 reviews, last reviewed 21st Nov 2025
97% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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3%
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Latest highest rating:

5

Outstanding Always been so understanding and compassionate when it comes to helping my family make you feel as ease when discussing your finances Reviewed on: 21st November 2025
Donna R's avatar
Donna R

Latest lowest rating:

2

I have had good and bad experiences over the years t... I have had good and bad experiences over the years there was a time when I called up to help a customer and the phone was not muted so I heard the sta... Read more Reviewed on: 5th July 2025
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Cricket

About this product

South Manchester Credit Union offer loans for new and existing members.

South Manchester Credit Union loan interest is charged on the reducing balance. New members can take their first loan of up to £1,000. Other loans are available for up to £15,000.

South Manchester Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used South Manchester Credit Union before, you can also leave a review and share your experience.

South Manchester Credit Union Loans reviews (370)

Review of the South Manchester Credit Union, Loans:

I have been with south Manchester credit union for q...

5
I have been with south Manchester credit union for quite a long time now. They have literally been with me through thick and thin and I wish they knew how grateful I am of them. Being a single mum of 4 boys, they have helped us have a roof over our heads when it was hard to come up with full rent and to put food on the table. They are still that blessing in my life Reviewed on: 3rd June 2025

I had a great experience with your loan service and...

5
I had a great experience with your loan service and the process was clear, fast, and stress-free. The team was professional and helpful at every step, answering my questions quickly and guiding me through with care. I’m really pleased with the outcome and would definitely recommend your services to others. Reviewed on: 12th August 2025

Always complete my application really fast , commun

5
Always complete my application really fast , communing with you a lot though the whole application process and helpful throughout . Really easy to complete as well if it’s a repeat application within that year as well it’s only a short one Reviewed on: 12th August 2025

would highly recommend

5
Really easy to communicate with the staff. Very welcoming, friendly and understanding never had any issues. So helpful and would highly recommend to friends and family. Very easy process to set up and pay back - any issues and they’re always there to help. Reviewed on: 10th August 2025

Very low interest on loans

5
Staff are very helpful and profe Reviewed on: 7th August 2025

Excellent Service Truly Grateful!

5
I had an absolutely fantastic experience with South Manchester Credit Union. From the moment I applied for a loan, their customer service was nothing short of exceptional. The team was friendly, professional, and incredibly supportive throughout the entire process. They took the time to explain everything clearly and made sure I felt confident and informed every step of the way. The process was smooth, efficient, and tailored to my needs, and I felt valued as a customer, not just another number. I’m truly grateful for the support I received and would highly recommend South Manchester Credit Union to anyone looking for fair, responsible, and people-centered financial services. They go above and beyond! Reviewed on: 7th August 2025

They have been responsive, kind, informative and fai...

5
They have been responsive, kind, informative and fair, they helped me to achieve my dream of renovating my home which is life changing for me Reviewed on: 7th August 2025

Real people. Real care.

5
Smcu has helped me so much in so many different ways, from helping navigate the death of a loved one, to helping get my disabled puppy get life saving treatment. There's always someone genuine, a real person who actually cares, on the other end of the line. Saying they do amazing work doesn't even come close to giving them the credit (pun very intended) they deserve. Reviewed on: 6th August 2025

Best for a loan

5
Always very friendly and efficient with loans especially in an emergency. Easy to get hold of through the Nivo app which is very quick and efficient. Friendly staff who are all extremely professional. Reviewed on: 3rd August 2025

Since I became a member I believe my credit health’s...

5
Since I became a member I believe my credit health’s massively improved. I’m excited for the future and to see what next Reviewed on: 3rd August 2025

Excellent

5
Alway there to help when you need them would recommend a friends and family Reviewed on: 29th July 2025