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Acorn Community Bank: Loans reviews

Name: Loans
Rating: 4.94 (909 reviews)

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4.95

Based on 909 reviews, last reviewed 28th Jan 2026

26% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

4

I have used Acorn for years. I have used Acorn for years. Have always been declined for a "proper loan" due to bad credit history despite now owning a house outright and working f... Read more Reviewed on: 28th January 2026

Latest lowest rating:

1

Great Customer Service I have been supported right from when l joined till now. There is a lady who goes by the name Faye her customer relations are next to none. She is a g... Read more Reviewed on: 10th July 2025

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About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

Acorn Community Bank Loans reviews (909)

Review of the Acorn Community Bank, Loans:

Customer service no patient I don't like speak ask a...

Customer service no patient I don't like speak ask abaut anything to long to solve the problem Reviewed on: 17th April 2025

Amazing experience

Every question ive needed answer, I've never had to waiting days. I've never had any issues with acorn for the last 2 years ive been with them. Reviewed on: 20th July 2025

I've had a good relationship with everyone here at a...

I've had a good relationship with everyone here at acorn. They have been so helpful and kind and never judge whatever the circumstances. They are always clear concise and don't try to fob a customer off or make deliberate delays. For me as a deaf person being able to communicate with companies isn't always easy but acorn are very prompt with their replies via emails. Reviewed on: 20th July 2025

I like Acorn community bank because they are efficie...

I like Acorn community bank because they are efficient and are always ready to help Reviewed on: 20th July 2025

I've been with the company for a couple of years and...

I've been with the company for a couple of years and has helped myself and my family when was needed. Reviewed on: 18th July 2025

Total dedication to customer needs

Total dedication to customer needs Reviewed on: 18th July 2025

Never had a problem.

Never had a problem. They really help especially since I have bad credit. Reviewed on: 18th July 2025

Swan credit have really helped me and my family to s...

Swan credit have really helped me and my family to save money and borrow when experiencing financial difficulties Reviewed on: 17th July 2025

Great Credit Union.

Great Credit Union. Very supportive and community driven organization that look after its customers Reviewed on: 17th July 2025

Easy, convenient and simple to use

Easy, convenient and simple to use! I renew every year, and the savings pots on the app are a lifesaver. The new app is great and very user friendly. Its very simple to get hold of help when you need it, Reviewed on: 15th July 2025

Very good experience always very helpful and friendl...

Very good experience always very helpful and friendly staff Reviewed on: 15th July 2025

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