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Acorn Insurance: Car insurance reviews

Name: Car insurance
Rating: 3.35 (155 reviews)

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3.86

Based on 155 reviews, last reviewed 17th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

53%

37%

Latest highest rating:

5

Reflection The adviser was very good and polite , excellent customer service overall Reviewed on: 17th September 2025

Latest lowest rating:

1

Quick to take money but won't give back I messed up inputting some details (understandable that's my fault ) after realising this i rang and informed them of the mistake and in all fairness ... Read more Reviewed on: 5th September 2025

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About this product

You can apply for Acorn car insurance online via the website or over the phone.

Acorn offer specialist car insurance, considering cover for those who have driving convictions, as well as drivers who may find it difficult to find private car cover. If you want to make changes to your policy, you can do this over the phone or online.

Acorn car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Acorn before, you can also leave a review and share your experience.

Acorn Insurance Car insurance reviews (155)

Review of the Acorn Insurance, Car insurance:

Horrible

Apparently missed a payment 3 months ago, never notified on this, got billed this month and last month no issue.. then all of a sudden, about a week ago, I received policy cancellation threats on payment missed 3 months ago. I tried everything in my power to rectify and pay this to no avail, tried to call multiple times, goes through to an automated system which then hangs up. Couldn't pay via the faulty link they provided as it was unable to find me. They've then informed my my policy has been cancelled and will need to make the full payment today or else it will escalate and I will have a default marker put against me. I've asked them to split the payments into 4 weekly installments as they've already taken this months payment from my account and with the current climate, can't afford to pay the whole thing now. Nope, "you have to either pay the whole thing or 2 payments within 7 days" Are you guys for real? Horrible. I've already got cheaper quotes lined up and will be cancelling my policy with Acorn once this whole thing is over. Reviewed on: 20th August 2020

Great insurer

Friendly and helpful staff, easy to set up and no issues. Reviewed on: 12th September 2025

ACORN IS AMAZING!

ACORN IS AMAZING! Friendly, lovely, polite, understanding, and kind management and they have the driver success team! This is something no other insurance company does and provides education to clients and helps keep the road safer. Reviewed on: 12th September 2025

Good value for money and excellent customer service

Good value for money and excellent customer service Reviewed on: 12th September 2025

Amazing insurance, really engaging and really benefi...

Amazing insurance, really engaging and really benefical Reviewed on: 12th September 2025

Best Insurance Company

Really great prices, amazing customer service and always there to help when needed Reviewed on: 12th September 2025

acorn insurance

my experience was smooth sailing and i would highly recommend this insurance Reviewed on: 12th September 2025

Customer Service

Excellent service from Ashleigh when buying my car insurance! Reviewed on: 12th September 2025

Great customer service

Great customer service, staff very helpful and friendly Reviewed on: 12th September 2025

Amazing service from start to finish

Amazing service from start to finish Reviewed on: 12th September 2025

Absolutely amazing experience, would recommend Acorn...

Absolutely amazing experience, would recommend Acorn Insurance to everyone I know. Reviewed on: 12th September 2025

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