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Acorn Insurance: Car Insurance reviews

1.64
Based on 69 reviews, last reviewed 14th Sep 2024
100% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
16%
See only 4 star reviews
6%
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3%
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3%
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72%

Latest highest rating:

5

Great customer service insured me when no one else w... Great customer service insured me when no one else would. Reviewed on: 27th August 2024
Mubarak abdi's avatar
Mubarak abdi

Latest lowest rating:

1

Absolutely shocking customer service I have had an incredibly frustrating and disappointing experience with Acorn Insurance, which I feel compelled to share. My car has been in the garag... Read more Reviewed on: 14th September 2024
Mackenzie S's avatar
Mackenzie S

About this product

We collect Acorn Insurance car insurance reviews to give you insight into what you can expect as an Acorn policyholder.

Acorn Insurance has been providing specialist insurance since 1982. The company offers a wide range of tailored policies, such as taxis, couriers, black box and imported cars. With a variety of solutions to fit many different needs, find out what real customers think by reading our Acorn car insurance reviews.

Our reviews can help you determine if Acorn’s policies are right for your needs. Do you require specialist insurance? Or perhaps you’re looking for a robust young driver policy? Maybe you’re hoping to add some additional extras to your cover? Whatever your needs, check out the Acorn car insurance reviews on Smart Money People to see how others rate their cover.

Have you had an insurance policy with Acorn? Share your honest experience by leaving an Acorn car insurance review today. Were you satisfied with the cost of your premium for the level of cover that you received? Did you need to make a claim with Acorn, and if so, how well did they handle it? Perhaps you took out a specialist policy - if so, what made you choose Acorn Insurance as your specialist insurance provider? Whether good or bad, share your experience with others. Together, we can help people like you make better decisions.

Acorn Insurance Car Insurance reviews (69)

Review of the Acorn Insurance, Car Insurance:

scam

1
collected car for glass repair after attempted theft - sold it for profit with its entire content, did not communicate that this had happened and pretended car was being repaired. Not settled the claim after 4 months to the incident. should have FCA licence removed and be investigated Reviewed on: 31st October 2023

worst insurance company

1
I made a inssurance with Acorn and is the worst decision I have made. After a online change of vehicle with confirmation email and paying the the amount of money I was running 2 months withous inssurance because of negligence. I had an incident after 2 months and I found out tham my vehicle it was insured with them ,after spending hours on the phone with unproffesional agents and all the time after 2 hours waiting on the phone the call was going nowhere ,I could not repair my vehicle I paid 2 month inssurance for the old vehicle that I was not driving anymore ,no refund an on top of this a 100£ plus to my inssurance per month I don`t recommand Acorn please paid a bit more but don`t get involve with them Reviewed on: 19th August 2020

Worst experience with a insurance company

1
I made a inssurance with Acorn and is the worst decision I have made. After a online change of vehicle with confirmation email and paying the the amount of money I was running 2 months withous insurance because of negligence. I had an incident after 2 months and I found out tham my vehicle it was insured with them ,after spending hours on the phone with unproffesional agents and all the time after 2 hours waiting on the phone the call was going nowhere ,I could not repair my vehicle I paid 2 month insurance for the old vehicle that I was not driving anymore ,no refund an on top of this a 100£ plus to my insurance per month I don`t recommand Acorn please paid a bit more but don`t get involve with them Reviewed on: 19th August 2020

Very poor insurance company

1
I had a accident and rang my insurance haven insurance tonget the car repaired after having the car for 3 weeks theybdecided to write it off and take the courtesy car back. I am a keybworker and with covid 19 not able to get to work as dont have a car. They haven't tried to understand or be helpful in this matter. Other insurance companies are reducing the premiums and offering courtesy cars to their clients until the end of the pandemic. Haven on other hand are not. Also they will not let me buy the car back. AVOID AT ALL COST GUYS Reviewed on: 1st May 2020

Excellent straight forward honest insurance

5
Excellent company, highly recommend,took a policy out and then recieved a phone call just to make sure the answers I gave were correct so it's helps the customer if a claim is ever made ,highly recommended Reviewed on: 9th August 2019

Personally I would avoid this company.

1
Absolute shambles of a company. Staff rude and unhelpful. Glad I didn’t take a policy with them if that’s how they treat potential customers. Reviewed on: 24th April 2019

no care for customers

1
if i could give zero stars i would. Acorn casually cancelled a policy that was taken out and paid for online. They left a retired lady to drive a car with no insurance. When I called and asked why they didn't call to ask for what ever documents they needed, a lady casually told me that they are in inbound call centre and can not make out going calls. POOR SERVICE. NO CARE FOR CUSTOMERS WHAT SO EVER. Reviewed on: 1st February 2019

ITS OK

3
i have solved all problem with company Reviewed on: 12th October 2018

great customer service

4
i have only had to ring up a few times to sort my insurance but have never encountered any issues Reviewed on: 23rd September 2018

Good company

4
Great prices, straightforward, no issues. I would use again and recommend to others. Reviewed on: 23rd September 2018

Good company

4
Great prices, straight forward, no issues. I would use again and recommend to others. Reviewed on: 23rd September 2018

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