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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.58 (22446 reviews)

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4.58

Based on 22,446 reviews, last reviewed 5th Aug 2026

No new 5 star reviews

in the past 90 days

250% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Easy to get a quote and set up the policy. Easy to get a quote and set up the policy. Communication was good and the members area was easy to use. Reviewed on: 29th July 2026

Latest lowest rating:

1

LittleBox score of 20/100, but Admiral could not exp... LittleBox score of 20/100, but Admiral could not explain or verify the data I purchased an Admiral LittleBox policy for my new Tesla Model Y. After o... Read more Reviewed on: 5th August 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22446)

Brilliant Service Overall!

I needed help with a payment issue, I was able to quickly log in to my account and talk to and advisor who helped me update my details and make payments. Have been with Admiral for two years now and have just renewed for a third! Reviewed on: 3rd August 2020

Excellent customer service

The customer service I received after someone crashed into me was excellent. The people that dealt with the claim were professional, polite and very understanding. Everything was dealt with speedily and I was kept informed at every step of the way. I work in a customer service led environment so I am always aware of the levels of customer service given. In this case it was 100% customer satisfaction rating from me. Reviewed on: 3rd August 2020

Admiral Peachey

We have not had to use claims dept but always got a good deal when renewing.The 25pound return during lock down was a sweet idea Reviewed on: 3rd August 2020

easy affordable car insurance

really helpful staff to guide you through the minefield of finding car insurance for multiple cars and younger drivers Reviewed on: 3rd August 2020

Best all round insurance compsny

Admiral’s prices were best by a mile and their customer service is second to none. It’s always quick and easy to speak to an agent and their web interface is easy to use. Reviewed on: 3rd August 2020

Great service, simply delivered

I’ve been a customer for a couple of years, starting with a dual-car policy, which I then reduced to a single vehicle. From the outset, all my interactions with the Admiral team have been easy to follow and efficient. My only suggestion would be to further improve their online service to include more personalised digital experiences based on previous interactions; to extend the number of options in relation to mid-term adjustment options for example, the addition of a temporary vehicle. I appreciate adding more options could lead to human error and requires a lot of back-end coding in terms of producing the correct fees, paperwork etc but that would be really useful. Also, I would encourage the option of language processing and voice searching on the website, along the lines of Siri. Those types of enhancements would really take Admiral to the next level, if not even leader of the pack, in my opinion. Reviewed on: 3rd August 2020

great service

Very helpful staff, competitive pricing Reviewed on: 3rd August 2020

Definitely would recommend to anybody

Admiral are always very helpful I have no negative feed back, the admiral rewards is also a huge benefit Reviewed on: 3rd August 2020

Good customer care

Reasonable premium and range of cover and competitive service plus £25 money back received in this epidemic situation. Good customer care... Reviewed on: 3rd August 2020

Happy customer for years

Have been with Admiral for a few years now and never had any issues. Easy to get hold of, friendly and efficient staff and they always give me competitive prices. Reviewed on: 3rd August 2020

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