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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22443 reviews)

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4.60

Based on 22,443 reviews, last reviewed 19th Jul 2026

No new 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral customer service is outstanding. Admiral customer service is outstanding. Every time I've rung them, whether with a straight forward or complex query, their staff have taken their t... Read more Reviewed on: 19th July 2026

Latest lowest rating:

1

RIP OFF ! Multi Car policyholder , put daughter - previously on policy - back on policy for 1 month (back from travelling) and was charged £220 ! Subsequently... Read more Reviewed on: 10th July 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22443)

Review of the Admiral, Car insurance:

Great helpful and cheap insurance

I have had this insurance company for years now. They have always been helpful in getting me the best price possible, and they are much cheaper than most other competitors. The best part is if you modify your policy (or add modifications on the car ) they accept this and only charge a £9.50 fee which is fantastic! Their webchat team are always super helpful and informative too. Reviewed on: 23rd August 2024

Easy to manage, reasonable

Really easy to manage my account online. Prices really good especially when adding my home insurance to make a multicover policy. I have had to make a claim and again it was so straightforward, and my premium didn’t shoot right up at renewal. Admin charges when changing my numberplate were 1/6 the cost of my previous insurer so again very low. Very happy long-term customer. Reviewed on: 18th August 2023

Good service

Admiral have always been competitive in the car insurance market. Saying that, it is annoying that the renewal quote is always astronomical but when you phone to say you're leaving the reduce is by vast amounts. This year's renewal was nearly £200 more than last years and £150 more than competitors but the reduced to lower in one phone call. A bit of a pain but all part of modern life it appears. Reviewed on: 18th August 2023

Happy

This insurance company always try to give the best possible options to protect the people and the car. Reviewed on: 18th August 2023

Been with admiral for years.

I’ve been with admiral on and off for a few years now and never had any issues, they’ve been able to offer discount when other providers have deemed to be cheaper and have never had any issues with them. Reviewed on: 18th August 2023

Great Efficient Service

Very happy with all Admiral interactions so far. Professional, competent and efficient service Reviewed on: 18th August 2023

So easy to renew

I've had multicover home and car insurance with admiral for several years now.. the reason I stay is the annual renewal price doesn't suddenly jump out which is what I've had over companies do.. it is an incentive to renew without worries it will hit your pocket Reviewed on: 18th August 2023

Reasonable increase

As I have not had to make a claim in the first year of being with Admiral, I cannot review their claims procedures and hence I have given them 4 stars because I feel that my experience is limited. However, setting up our insurance cover (which includes home contents) was very well handled by the agent back in 2022, I remember. He was very thorough, helpful and patient. Now that the first renewal has come up, I was nicely and gratefully surprised to see that although it was an important increase, it was still less than comparable covers offered by other companies at present. I hope to remain a happy customer for many more years and to see a real crackdown on those who drive without insurance, as the accidents they are involved in have an impact on all our premiums. Reviewed on: 18th August 2023

Quality Service

Quick and efficient service with a helpful team based locally Reviewed on: 18th August 2023

Price hike for no fault accident

I had someone drive into the back of me when I had been stopped much longer than they should have needed to see that I had due to an oncoming lorry on my side of the road. At my subsequent renewal they explained the huge increase in premium by saying I had put myself in harms way so was considered higher risk! At no time did they ask for the circumstances of the accident, just decided the idiot behind me not concentrating was my fault and I should have avoided them. I know all premiums have risen but this was ridiculous and I will definitely shop around on next renewal. Other that that however I had no complaints. Reviewed on: 18th August 2023

Better than most

With car insurance and home insurance (multicover), I find Admiral's cover to be fair and reasonable and their offers for continuing customers especially to be better than most providers I have come across. Reviewed on: 18th August 2023

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