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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22443 reviews)

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4.60

Based on 22,443 reviews, last reviewed 19th Jul 2026

No new 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral customer service is outstanding. Admiral customer service is outstanding. Every time I've rung them, whether with a straight forward or complex query, their staff have taken their t... Read more Reviewed on: 19th July 2026

Latest lowest rating:

1

RIP OFF ! Multi Car policyholder , put daughter - previously on policy - back on policy for 1 month (back from travelling) and was charged £220 ! Subsequently... Read more Reviewed on: 10th July 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22443)

Review of the Admiral, Car insurance:

Great helpful and cheap insurance

I have had this insurance company for years now. They have always been helpful in getting me the best price possible, and they are much cheaper than most other competitors. The best part is if you modify your policy (or add modifications on the car ) they accept this and only charge a £9.50 fee which is fantastic! Their webchat team are always super helpful and informative too. Reviewed on: 23rd August 2024

More inconvenience and grief

Claim number ending 142. Had a claim going through which was all sorted and i got paid out. Then I recently received the pay out again (almost £8000). It is proving very difficult to give the money back. I did an online chat and they said they couldn't do anything until they could see it had gone out twice on their end. Then I did another online chat and they said they would pass a note on to the accounts team. The accounts team then called and I asked them to call me today (2/6/23) between 1pm-2pm (my lunch break). Nobody has called and this is distressing enough as it is, as this claim was to do with a car crash. I just wanted to get this sorted as it's going on and on. I do except some compensation for the distress and inconvenience that this has been causing. Reviewed on: 2nd June 2023

Avoid at all costs

It's been two months since my car was damaged outside my garage as a result of a crime that occurred. It has still not been fixed. I was told that this would not impact my no claims bonus as the accident that occurred was not my fault and was told I would get a letter to evidence this. I just recieved the letter and it says the complete opposite. My insurance is now up for renewal and they have asked me to pay £1700, which is an increase of more than £500!!! Absolutely shocking. I will be switching insurance providers and urge others to AVOID Reviewed on: 1st June 2023

No repair network

3 months after my accident and my car is still not repaired. There seems to be a problem with their repair network and I’m not the only one who’s been waiting this long. I’ve called multiple times just to be palmed off and told to wait for a repair date that never comes. Avoid at all cost ! Reviewed on: 1st June 2023

Good but put the prices up

I was with Admiral for a year and had no issues with them. The time came to renew and the monthly direct debit went up. I then went to Compare the Market where I found a better deal (which happened to be the company I was with a year previous, before I signed up with Admiral). Reviewed on: 1st June 2023

an amazing car insurance

Amazing car insurance, reliable, affordable and has helped me improve my driving! 10/10 recommend for everyone and anyone looking for a cheap car insurance Reviewed on: 31st May 2023

Great for car insurance

I have been with Admiral for a few years and I find them very good for car insurance. They are always happy to talk when it comes to renewing the insurance to make sure I can get the best price. Reviewed on: 31st May 2023

Amazing Service

So so helpful. Would happily recommend to anyone Reviewed on: 31st May 2023

Easy to use and great value

I have been with admiral for 3 years in total. When it came to renewing they doubled my premium but after getting a quote elsewhere and informing admiral they matched it and I paid the same two years running. It’s easy to add modifications and to see everything on the app. Reviewed on: 31st May 2023

Prices increased but discount given.

£130 increase in renewal, rang and got a discount of £60. Reviewed on: 31st May 2023

Been pretty good to me. No problems

Had them for roughly two years. Not had any issues. I wasn't happy when it came to renewal but when I contacted them they made sure I left happy. They even called me back to ask how I found everything. Never made a claim but did get my windows fixed. It was a strait forward process and I can only recommend Reviewed on: 31st May 2023

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