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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.75 (22430 reviews)

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4.75

Based on 22,430 reviews, last reviewed 26th Apr 2026

600% increase in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Renewed my insurance with admiral and they were able... Renewed my insurance with admiral and they were able to close match other prices for me Reviewed on: 26th April 2026

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22430)

VERY HAPPY

Always have polite staff, who go beyond to give help and advice. We have no complaints with any part of the service we receive Reviewed on: 1st September 2022

Great communication

Keeps me update, friendly and helpful Reviewed on: 1st September 2022

AVOID at all costs. They use cheap repair garages that do cowboy repairs.

Stay away. I am still having ongoing issues with the repairs carried out by Admiral in 2019 and Claire Fourie of the Claims Complaints Executive is making me go around in circles without a clear action to repair my vehicle. Reviewed on: 1st September 2022

Admiral the best!

The best insurer ever! This is the best insurance company I ever made a deal. Reviewed on: 1st September 2022

Terrible Service - 1115189400

Nathan Jones - Claims Handler - Terrible Service, I originally rang in after receiving a message stating we can provide you a hire car etc for a non fault accident, i rang and spoke to a Nathan Jones and he was abrupt condescending and just someone you would not want working for you. He advised me i am not an admiral customer and claiming against them so he cannot help and told me to basically go away, i advised him i am a admiral customer and have 3 policies with them throughout immediate family and although the claim being made is from a seperate insurer, he still has a level of service he has to provide to people calling, he disregarded this and started to argue. I escalated it to a complaint and the manager Shaun did not see it appropriate to call me to explain Nathans conduct. Reviewed on: 1st September 2022

bad website

difficult to navigate and update details Reviewed on: 1st September 2022

Thumbs up

It hasn't been a long relationship, but so far so good! Reviewed on: 1st September 2022

Best insurance

Best car insurance provider. Highly recommend! Reviewed on: 1st September 2022

Stress Free

Friendly, helpful and simple service Reviewed on: 1st September 2022

helpline staff were helpful, knowledgeable, pleasant and polite

staff did what I asked efficiently Reviewed on: 31st August 2022

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