Smart Money People Logo

Admiral: Car insurance reviews

4.74
Based on 22,423 reviews, last reviewed 26th Feb 2026
200% increase in 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026
Michaela H's avatar
Michaela H

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

4
I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Do anything to make you stay

5
Everytime my insurance is auto-renewing, I compare with other company’s & they always price match the cheapest company! The staff on the phones are always so friendly & explaining everything so in depth! Will probably never ever change car insurance company! Reviewed on: 23rd August 2022

Outstanding service

5
Admiral has provided me an affordable, all inclusive car insurance service that is hassle free. I feel safe and happy being an admiral customer, and am highly likely to continue using them in the future Reviewed on: 23rd August 2022

Easy renewal

4
Renewal price was slightly higher than anticipated, but having shopped around I spoke with Admiral who matched one of the other prices I had been given Reviewed on: 23rd August 2022

Good renewal price and excellent service

5
The live chat solves every issue I have meaning I can work or do whatever while dealing with renewals or changes. I have never received a renewal quote which has been higher than my existing premium and it was rarely beaten by other providers if I was to go to them as a new customer. The renewal process is easy and the app works well. Reviewed on: 23rd August 2022

Admiral car insurance- the easy way

5
Admiral car insurance is hassle free and surprisingly inexpensive. Reviewed on: 23rd August 2022

Simple, friendly and good rates/prices

5
I’ve used admiral for many years for many different types of insurance, always very friendly whenever I need to get into contact for whatever reason, always easy resolutions at very good prices Reviewed on: 23rd August 2022

Best for Students

5
I looked for so long for an insurance provider that didn’t charge students an insane amount for first time insurance. Admiral was the only company that gave me a fair insurance price, and they have an amazing customer service team to help whenever I call! Reviewed on: 23rd August 2022

Brilliant insurance company! Had no problems

5
Amazing customer service and great deal on black box Reviewed on: 23rd August 2022

Easy and comfortable

5
Really good service. Easy access because of the admiral app easy to see documents and payments. Reviewed on: 23rd August 2022

Good value

4
I switched to admiral as it was significantly better value than my previous insurer. Switching was straight forward and hassle free Reviewed on: 23rd August 2022

Do you have a different Admiral product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Admiral?

  • Home insurance

    from Admiral 4.80 from 11770 reviews
    Admiral
  • Personal Loan

    from Admiral 4.77 from 1396 reviews
    Admiral
  • Car Finance

    from Admiral 4.72 from 136 reviews
    Admiral
    View all products