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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.61 (22435 reviews)

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4.61

Based on 22,435 reviews, last reviewed 12th Jun 2026

67% increase in 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

4

I’ve been dealing with amoral for two years now ther... I’ve been dealing with amoral for two years now there great with customer service Reviewed on: 12th June 2026

Latest lowest rating:

1

I rarely leave reviews, but after the experience I h... I rarely leave reviews, but after the experience I had with Admiral Insurance, I honestly feel people should know how badly my claim was handled befor... Read more Reviewed on: 28th May 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22435)

Easy to use website but loyalty not rewarded

My car insurance almost doubled this year, despite having 10 years no claims bonus and being with them over a number of years, so how is this company rewarding careful drivers and loyal customers? On the positive side, you can speak to a real human and their website is easy to use. Reviewed on: 23rd August 2024

Admiral are very expensive and will do anything to n...

Admiral are very expensive and will do anything to not pay out. They will also use expensive companies to fix your car which other insurance companies then won’t pay out for. Reviewed on: 23rd August 2024

So expensive, even with crazy excess charges.

So expensive, even with crazy excess charges. No claims but monthly payment doubled at renewal even with the highest voluntary contribution. Disappointing. Reviewed on: 23rd August 2024

The multi car offer saved our household a lot of mon...

The multi car offer saved our household a lot of money, and the price has remained low despite recent hikes from other companies. The customer service has always been good too, with problems resolved quickly. Reviewed on: 23rd August 2024

Good when I had to use them.

Good when I had to use them. Nice customer service. Reviewed on: 23rd August 2024

Was chaotic.

Was chaotic. Had loads of complaints. Kept being passed from Indurance to wrecker to storage company. No one wanted to accept the blame. The Unsurance tried to keep my car,despite my demands and pleas. Had to threaten to go to Ombudsman Office. In the end it got sorted, but not before loads if anxiety, anger, frustration, and persistence. Reviewed on: 23rd August 2024

Recommend

They listen to my personal requests when I made a claim. They are very competitive with my renewal. Reviewed on: 23rd August 2024

Great value multi car insurance

I have had a multi car insurance policy with Admiral alongside home insurance for a number of years. They have consistently provided the best prices and I make sure to compare with many other insurers at each renewal. The staff I have spoken to have always been very helpful and friendly. Reviewed on: 23rd August 2024

Very easy to deal with

Very easy to go online and amend your policy, customer services is good when you need to talk to them. Only down side if they're very quick to put the renewal up, but will reduce it when you query. Reviewed on: 23rd August 2024

Car Accidfmt Abroad

We had a car accident during our holiday in Italy and our car was written off. Admiral staff were so helpful and quick to respond. Reviewed on: 23rd August 2024

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