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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.79 (22417 reviews)

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4.74

Based on 22,417 reviews, last reviewed 11th Nov 2025

97% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Very easy to buy and adjust policies. Very easy to buy and adjust policies. Reviewed on: 30th September 2025

Latest lowest rating:

1

The worst insurance company to deal with , when maki... The worst insurance company to deal with , when making a non fault claim. Happy to take your money on renewal , but that's it. This is a company that ... Read more Reviewed on: 11th November 2025

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22417)

Same as any Insurer, OK when taking DD's but crap service & hefty fees if you need to change anything

Admiral Car Insurance, as with any insurer these days, when taking money on a monthly basis there are rarely issues. You only get into the nitty, gritty and find out how good or bad companies are when you need to change any details or cancel the policy. Had Insurance with Admiral and due to my car going bang a month prior to the insurance finishing for the year cancelled it. Was presented with a £49.50 cancellation fee which is about 20% of the total annual premium (rather hefty for pushing a couple of buttons to cancel!) and a £5 fee for any additional products that I 'may' have purchased! Surely you should only be charged for extras that you definitely have purchased and not may have purchased! Needless to say have requested and am awaiting a breakdown of the final premium to ensure there are no spurious £5 'admin' charges and have seen if they can do anything to reduce the cancellation fee. No doubt will get the usual 'most companies charge to cancel' spiel so will probably not use them again, but as I say you only know that value of an Insurer once you have to utilise them for things other than taking your DD premium every month. Reviewed on: 14th December 2015

Setting up car insurance

Very easy to set up and helpful customer service staff over the phone. Set up my car insurance quickly and easy... Very reasonable too! Reviewed on: 13th November 2015

bren with admiral 5 or more years now and offer cheap insurance with good customer service

Brilliant and cheap car insurance and is intended to give you the best of all Reviewed on: 11th November 2015

Very good

I was with Admiral for approx four years with my last car and they were always the cheapest in the market by far. Whenever I dealt with them they were always very helpful and friendly. The only reason I left them was because I purchased a new car and unfortunately on this occasion they were not the cheapest. Reviewed on: 10th November 2015

Amazing Company with focus to Customer Satisfaction

Purchased Admiral car insurance 2 years ago and it's been the best decision I have made. The customer services provided by Admiral is exceptional and for a new driver, they were able to provide the best insurance which helped me save money and at the same time provided monthly summary on how I perform through driving on a daily basis. This is a company that I will surely recommend to anyone. Cheers Reviewed on: 10th November 2015

Great company

I have held my insurance with Admiral for the past 2 years and I am extremely happy with the service I have received. I have found them to be competitive with regards to their prices and when it came to my renewal they matched a new quote that i had received from another company. Whenever I have spoken to customer service at Admiral I have always found their staff to be extremely friendly and knowledgable. Reviewed on: 5th November 2015

Quick and easy to renew, and they even reduced our premium

My wife and I have had an Admiral multi-car policy for a few years now, and when we went to renew discovered we could save nearly £100 per year if I stayed with Admiral and my wife went to a different company - which seemed a bit ridiculous. After a phone call to go through the other policies we'd been quoted on they were able to reduce the difference to £20 over the year. Still not the same, but the ease of dealing with their Welsh call centre and having to be spared the hassle of moving providers was enough to cancel out the difference. It was still cheaper than our previous policy, so we were more than happy to renew. We've never had to claim so can't comment on that aspect, but the staff have always been incredibly helpful and friendly. Reviewed on: 8th October 2015

Great Customer Service

A great experience with Admiral and my car insurance. The first year of my car, they had already been the cheapest, but even after the car was written off within the first year, and I had to renew with them, they quoted a very good deal for three years running on my new car. Good customer service all around especially when calling them. Reviewed on: 29th August 2015

Great customer service and price

I have been with admiral for 2 years now, I am a childminder so need insurance to cover me for that but we are a two car household so I also wanted the reduction of a multicar policy. When I first rang they were really helpful and they provided me with a policy I needed which also covered me working from both cars, the quote was cheaper than anywhere else. This year my renewal came through and I thought i'd check around but yet again they were cheaper, other companies seem to put the premium up for childminders whereas Admiral don't making them very competitive. I would fully recommend the company. Reviewed on: 29th August 2015

A reliable car insurance that's cheap

I have been with Admiral for car insurance since passing my test four years ago. They were a lot cheaper than other insurers at the time, and have consistently offered me a cheaper renewal quote when I shopped around. I find the customer service team to be mostly very helpful. The only complaint I have had was when I renewed my insurance then changed address. When I had renewed I had mentioned I would be moving in a few weeks, unfortunately, the customer service team did not tell me that it would be more expensive in the new area. When the first payment went out I couldn't believe how much the amount had changed. Thankfully, after ringing them up they agreed to reduce my fee as a goodwill gesture. Overall I would recommend Admiral car insurance as a cheap and cheerful company. Reviewed on: 28th August 2015

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