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Admiral: Car insurance reviews

4.74
Based on 22,423 reviews, last reviewed 26th Feb 2026
200% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026
Michaela H's avatar
Michaela H

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

4
I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

The company went extra mile

5
During covid they helped their customers. Among other it’s extremely easy to claim on broken car insurance. They are very professional. Been with them for a few years. The prices are very competitive. One I tried to find a better price but others could not match. Reviewed on: 17th August 2022

Good service

5
Excellent service zero problems Reviewed on: 17th August 2022

Top car insurers

5
Was the cheapest multicar insurance I could find with low excesses & reputable company Reviewed on: 17th August 2022

All positives

5
Good customer service, particularly on online chat. Easy to renew each year. Reviewed on: 17th August 2022

Great Service

4
When looking for car insurance, as I wasn't able to get a new quote online they were able to give a quick, cheap and competitive quote. Reviewed on: 17th August 2022

Good experience

4
I have found admiral to be good value and provide good customer service Reviewed on: 17th August 2022

Excellent service

5
Friendly staff, brilliant customer service, I've never had a problem with them. You get what it says on the tin. Reviewed on: 17th August 2022

easy, economical on line and a friendly person to chat to if needed

5
Very easy to set up and renew Some on line and some in person which I prefer Reviewed on: 17th August 2022

Great service!

5
Admiral have helped me gain cheap car insurance and have great customer service. Reviewed on: 17th August 2022

Reliable and great value for money

5
After having my previous car insurance company hike my premium up by over £200, admiral offered me even more benefits while ensuring the price was still fair. The customer services are amazing too. Thanks admiral! Reviewed on: 17th August 2022

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