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Admiral: Car insurance reviews

4.74
Based on 22,423 reviews, last reviewed 26th Feb 2026
300% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026
Michaela H's avatar
Michaela H

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

4
I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Cheap insurance, great customer service

5
Admiral consistently come up cheapest when comparing insurance deals. Their app is easy to use and customer service is always prompt and helpful. Reviewed on: 14th August 2022

fab insurance

5
quick and easy to get a quote and start insurance. First insurance and a young driver and was cheaper for Admirals premium insurance than most black box companies. Great price and i feel secure if anything bad were to happen! Reviewed on: 14th August 2022

Excellent Repeat Customer Care

5
My quote was taken apart and redone get me the best price. Reviewed on: 14th August 2022

Very good and quick customer service

4
Friendly staff, quick to answer phones, very good online chat service Reviewed on: 14th August 2022

Any query I have is always answered by a real person o'n the end of a phone!

5
Ever since I have been with Admiral, car insurance has become easy! Reviewed on: 14th August 2022

Really helpful

5
I was originally with the online only avivia which could be frustrating but now I changed whoever I speak to to is always super helpful Reviewed on: 14th August 2022

Extremely helpful and reliable.

5
It was easy to get a quite and arrange cover for my car. I was also provide the opportunity to gain further discount by insuring a second car. The service I received was polite and informative. Reviewed on: 14th August 2022

Great!!

5
Quick easy and helpful , also great value Reviewed on: 14th August 2022

Nice and easy to set up

5
Simple honest plans I have multiple car insurance and it's cost efficient Reviewed on: 14th August 2022

Great Provider

5
Customer service & sales are very good - caring and helpful. Reviewed on: 14th August 2022

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