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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.74 (22423 reviews)

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4.75

Based on 22,423 reviews, last reviewed 26th Feb 2026

300% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

10/10 review

Excellent company, extremely helpful every time when needed. Helped bring insurance prices down when phoned through to customer service. Reviewed on: 14th August 2022

Great prices and customer service

Been with them for a few years. Their website is so easy to use and they are so easy to communicate with. Reviewed on: 14th August 2022

Great insurance

Everything is easy to change , good and affordable prices, would definitely recommend Reviewed on: 14th August 2022

Fab company

Great products with friendly customer service who help you understand your policy Reviewed on: 14th August 2022

Brilliant...!

Easy to deal with, understanding individual needs, excellent communication, really good value for £..…what more could you ask for? Reviewed on: 14th August 2022

Good service with great app.

Admiral is competitive on price without compromising on service. The app makes life easy and adding an extra vehicle is a breeze. Reviewed on: 14th August 2022

All good so far

Haven’t had any problems as of yet Reviewed on: 14th August 2022

Safe hands

With admiral I just feel I’m in safe hands Reviewed on: 14th August 2022

Excellent insurer

Excellent insurer and always go the extra mile to keep customers happy with both service & price. Reviewed on: 14th August 2022

Superb Customer Service

Any time I have had any queries I have never had an issue with calling the Admiral customer service team. As someone who struggles with phone calls due to anxiety, no matter who I have spoken to they have always made me feel at ease. Reviewed on: 14th August 2022

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