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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.74 (22423 reviews)

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4.74

Based on 22,423 reviews, last reviewed 26th Feb 2026

89% decrease in 5 star reviews

in the past 90 days

17% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Competitive prices and comprehensive policies.

Competitive prices and comprehensive policies. The renewal process was straightforward and was able to haggle to meet a competitors quote. Customer service is always really friendly. Reviewed on: 8th August 2024

It's a good experience because they monitor my drivi...

It's a good experience because they monitor my driving and give me feedback so that I can improve in my week areas. Reviewed on: 8th August 2024

Overall perfect experience.

Overall perfect experience. Best insurance company. Reviewed on: 8th August 2024

Very good and simple app , easy to reach out for cos...

Very good and simple app , easy to reach out for costumer services and price is very ideal. weekly letters also helped me stay updated Reviewed on: 8th August 2024

They are very convinient and cover everything.

They are very convinient and cover everything. You can ring with any problem and they sort it out quickly. Reviewed on: 8th August 2024

drunk driver rams into my car...

A drunk driver rammed into my car and I got a payout within a week. Reviewed on: 8th August 2024

New in the UK and I spoke to one of the friendliest...

New in the UK and I spoke to one of the friendliest agents who was willing to share information and advice.Admiral the cheapest premiums as well compared to other companies I had researched on.Everytime I have a query, I have been very satisfied with the customer care service. Would recommend. I am happy at Admiral. Reviewed on: 8th August 2024

Great customer service and on line support.

Great customer service and on line support. Reviewed on: 8th August 2024

Prompt and efficient service.

Prompt and efficient service offering reassurance on any claim. All agents have been extremely helpful and put you at ease when reporting an incident. Reviewed on: 8th August 2024

Cooperative

To be honest admiral is very good company for car insurance. Reviewed on: 8th August 2024

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